I am a resilient and adaptable individual transitioning into a Technical Business Analyst Graduate Role for HSBC, with a solid foundation in problem solving, data analysis and research. Successfully analysed complex clinical trial datasets involving pharmacokinetics and regulatory compliance, adapting information into valuable insights for target audience. Capable of adhering to business standards, working with diverse teams to deliver insight-led results. Highly enthusiastic to learn industry tools like Jira, efficient user of Microsoft office. Eager to contribute to projects with continuous learning and professional development in technology-driven environments.
• Performed bag checks, body searches in line with legal requirements and company protocols.
• X-ray machine usage
• Provided excellent customer service while enforcing rules and maintaining a secure environment.
• Ensured food and safety compliance, brand standards
• Efficiently managed Drive-Thru during peak
• Set up cash drawers, verifying adequate change was available for the smooth running of the shift
• Optimized inventory processes
• Handled an average of 50-100 prescriptions daily
• Produced
• Compliance with procedure to eliminate errors
• Initiated phone calls for prescription collection
• OTC recommendations
• Tailored preparation of feed and environment
• Coordinated animal health plans
• Animal handling for public meets
• Monitored signs of illness, injury, or distress in animals
• Adhered to charity organization policies and procedures
• Guided customers
• Ensured high turnover of stock maximizing sales
• Determination of diagnosis through detailed laboratory analysis
• Documented animal medical history, symptoms, and treatments in EHR system.
• Minimised animal stress and discomfort with fear-free techniques.
• Observed routine health checks, vaccinations, and providing additional wellbeing advice.
Data analysis and problem solving
Effective user of Microsoft office: Word, Excel, Teams, PowerPoint
Presentation and clear communication
Cross-functional teamwork
Proactive and committed to continuous learning
Time management