
Business Analyst / Consultant with experience delivering data-driven insights, process optimisation, and digital transformation in complex operational environments. Proven track record of improving efficiency by up to 25% and reducing process delays by 20% through structured analysis and targeted improvements. Skilled in analysing customer demand and supply chain data to identify high-performing products and key drivers of purchasing behaviour, translating findings into clear, actionable, technology-enabled solutions that enhance decision-making and end-to-end operational performance.
Business Model Operating System Redesign — Aston University
• Analysed organisational operations and redesigned a business operating model, identifying process improvements projected to increase operational efficiency by 15–20% and reduce workflow bottlenecks.
Consulting & Analysis Projects — Academic & Professional
• Supported feasibility studies, requirements documentation, and impact analysis for consulting-style projects focused on operational improvement and business transformation.