Priscilla Jombla
Summary
Passionate about connecting with target audiences and driving consistent growth, I am dedicated to assist in the development of the brands engagement, whilst adapting to high demands and deadlines. Skilled at planning, executing and optimising multiple digital strategies in a team environment, I am keen to achieving the companies goals.
Overview
7
7
years of professional experience
Work history
Digital marketing specialist
Momentum structural engineers
London , United Kingdom
07.2024 - Current
- Used CRM tools, strengthening client relationships and retention rates.
- Created digital advertisements, resulting in increased click-through rates.
- Managed organic social media growth and activity across all platforms.
- Organised marketing plans and programmes to best support business growth and development.
- Developed marketing plans to support department strategies.
- Wrote engaging, entertaining and informative media scripts for different uses.
- Regularly reviewed marketing analytics with a focus on consumer behaviour insights.
Digital Marketing Intern
Pure Estates
London, United Kingdom
09.2022 - 09.2023
- Created , email campaigns and social media content adhering to brand guidelines, style and tone.
- Assisted in organising and booking property viewings.
- Photographed/videoed properties and edited them effectively.
- Actively participated in brainstorming sessions to develop blog and campaign ideas.
- Developed market analysis and research on latest trends to broaden marketing efforts.
- Scheduled social media posts and promptly responded to customer.
- Scanned, photocopied and filed documents to support administrative tasks.
Administration Assistant
Adam Bernard Solicitors
London, United Kingdom
03.2022 - 09.2022
- Promoted welcoming environment while managing receptionist area and fielding requests for information.
- Dealing and following up on telephone enquiries for clients.
- Created emails and booked appointments for clients and colleagues.
- Provided printing, photocopying scanning support to colleagues.
- Drafting and formatting letters, contracts and documents.
- Assisting in managing, organising and maintaining paper/and or electronic filing systems case files.
- Computed claims for damages, compensation and maintenance to provide accurate reports for the solicitors.
Social Media Coordinator
FlipOut trampoline park
London
07.2019 - 12.2021
- Strategically scheduled social media posts and activities based on site analytics and demographic data to drive impression rate.
- Designed successful social media campaigns to expand customer.
- Created engaging TikTok videos, Instagram and Facebook Posts whilst using recent trends to provide appealing content.
- Analysed competitor activity, identifying ways to diversify, expand and engage with target audience.
- Organised content days whereby colleagues were filmed or photographed doing various activities.
- Edited content whilst using various graphic design methods to execute the brands vision.
- Facilitated evaluation of content effectiveness by tracking and analysing social media analytics.
Customer Service Assistant
Tesco
London, United Kingdom
01.2019 - 06.2019
- Assisted customers with product complaints, logging issues for investigation and providing replacement items.
- Answered customer telephone calls promptly and improved on-hold wait times.
- Managed high-volume customer queries simultaneously through effective multitasking.
- Identified service issues and contributed ideas to improve quality-of-service levels.
- Maintained spotlessly clean sales floors, organising merchandise for visually-appealing displays.
Education
Bachelor of Science - Business and Management (Entrepreneurship and Innovation)
Brunel University London
Uxbridge 09.2020 - 07/2023
GCSEs -
Royal Docks Academy
London 09.2012 - 06/2018
Level 3 - Business and Management Entrepreneurship
Sir George Monoux College
London 09.2018 - 03/2020
Skills
- Digital content creation
- E-commerce marketing
- Strategic planning of campaigns
- Social media photography
- Data analysis
- Team leadership
- Market research
Timeline
Digital marketing specialist
Momentum structural engineers
07.2024 - Current
Digital Marketing Intern
Pure Estates
09.2022 - 09.2023
Administration Assistant
Adam Bernard Solicitors
03.2022 - 09.2022
Bachelor of Science - Business and Management (Entrepreneurship and Innovation)
Brunel University London
09.2020 - 07/2023
Social Media Coordinator
FlipOut trampoline park
07.2019 - 12.2021
Customer Service Assistant
Tesco
01.2019 - 06.2019
Level 3 - Business and Management Entrepreneurship
Sir George Monoux College
09.2018 - 03/2020
GCSEs -
Royal Docks Academy
09.2012 - 06/2018
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