Summary
Overview
Education
Work History
Accomplishments
Interests
Skills
Timeline
Manager
Priscilla Jack

Priscilla Jack

London

Summary

A Masters in Human Resources & Organisation student at the London School of Economics and Political Sciences with recent hands-on experience in an entry-level operations role supporting recruitment, compliance, organisational development, and staff engagement. I am looking to secure a brand new opportunity in an innovative and challenging work environment, where I can utilise my soft skills, in-depth knowledge, and produce a thriving long-term career in People Management.

Overview

1
1
year of professional experience
3
3
years of post-secondary education

Education

Master of Science - Human Resources And Organisations

London School of Economics And Political Science
London, United Kingdom
09.2022 - Current

Bachelor of Science - Business Management

University of Nottingham
Nottingham, United Kingdom
09.2019 - 07.2022

Work History

Operations Executive

Indeed Flex
London
07.2022 - 10.2022
  • Resolved 85% of customer queries within the first three hours of receiving them in the first two months of entering the role through performance optimization strategies and efficiency improvements.
  • Managed all day-to-day operations, liaising between clients, workers and Indeed Flex’s internal Account Managers.
  • Ensured that all the shifts posted on our platform reached as many workers as possible and that all the client's requests were dealt with in a timely and effective manner, thus delivering individual and team KPIs and Targets.
  • Proactively liaising with internal operations teams to ensure shared knowledge is relevant in identifying potential issues to provide accurate support to both clients and workers.

Events Coordinator

Sense Events - Enactus Nottingham
Nottingham
09.2021 - 03.2022
  • Quickly addressed issues occurring within events, solving with smart and efficient solutions to maintain smooth operations.
  • Used excellent organisation, multitasking and a proactive approach when arranging events.
  • Gathered event requirements, including venues, budgets, guest lists, catering and event timelines through face-to-face client meetings.

Business Development and Marketing Intern

The Grad Soc
London
08.2021 - 09.2021
  • Collaborated with the Head of Creative to design and implement lead generation campaigns.
  • Conceptualized and executed a social media marketing campaign for LinkedIn, Instagram and TikTok with a small team of dedicated individuals.
  • Produced innovative video content for TikTok and Instagram Reels with over 10,000 views.
  • Created and edited impactful brand collateral using Canva.
  • Ensured branding was comprehensive, consistent and applicable throughout all channels.

Accounting Intern

Dazz Motors LTD
Lagos
07.2019 - 08.2019
  • Worked directly with the accounting manager to improve operations and resolve issues affecting client satisfaction by prioritising customers' needs and minimising time spent not working towards meeting those needs.
  • Monitored multiple databases to keep track of all company financial statements, making it imperative to pay close attention to detail to avoid accounting errors.
  • Gained a high level of presentation and communication skills by contributing ideas at project meetings.

Receptionist Assistant

Barazahi Gym & Spa
Lagos
12.2017 - 12.2017
  • Learned how to effectively communicate with clients by answering queries concerning standardised policies, procedures, and regulations.
  • Greeted members and visitors every day when they came in to use the gym, which improved interpersonal skills that aided interaction with clients in subsequent job roles and built quality relationships with colleagues.

Accomplishments

  • Planned and coordinated a charity drive resulting in increased donations to underprivileged communities.
  • Organised a back-to-school drive for kids in the local community and donated various school supplies.
  • Collected and distributed food items to classmates during break time, kept records on those who had received them and learned a handful of time management and record-keeping techniques to perform tasks within a short period.
  • Elected captain of the football club of 25 members in year 12; Assisted the coach in coordinating training sessions, printing match reports, and drawing up tactics.

Interests

  • I am an active person who loves sports, especially basketball and football. I am part of the University of Nottingham Women's Basketball team that participates in the British University and Colleges Sports League. I am also involved in the University of Nottingham's Women's IMS football team, which competes every week.
  • I volunteer in the Sport for Good Nottingham Programme to deliver sports and life skills activities to 15-20 pupils in years 6 and 7. This programme has provided me with the opportunity to give back to the community whilst developing myself as a leader.
  • I spent two months exploring North America and the different cultures there and competed in the California State Games. I enjoy experiencing new cultures and have spent time in Europe, Africa, and South and North America.

Skills

  • Salesforce
  • Google Sheets
  • Microsoft Office Suite
  • Tableau

Timeline

Master of Science - Human Resources And Organisations

London School of Economics And Political Science
09.2022 - Current

Operations Executive

Indeed Flex
07.2022 - 10.2022

Events Coordinator

Sense Events - Enactus Nottingham
09.2021 - 03.2022

Business Development and Marketing Intern

The Grad Soc
08.2021 - 09.2021

Bachelor of Science - Business Management

University of Nottingham
09.2019 - 07.2022

Accounting Intern

Dazz Motors LTD
07.2019 - 08.2019

Receptionist Assistant

Barazahi Gym & Spa
12.2017 - 12.2017
Priscilla Jack