Priscilla Abbey
Bristol
Summary
Accomplished personal care giver with the expertise of using contemporary methods in the process of delivering professional care duties and responsibilities as well as giving supportive services with extensive experience to individuals in their homes and also in Care Home settings.
Overview
8
8
years of professional experience
Work History
Live-In Caregiver
Maidens LLC Ltd.
Southampton, United Kingdom
10.2024 - Current
- Maintained a clean, safe living environment for clients by performing housekeeping tasks such as laundry, cleaning, and organizing household items.
- Enhanced nutritional intake of clients by preparing healthy meals according to dietary restrictions or preferences.
- Promoted clients'' physical and mental health by engaging them in appropriate exercises and recreational activities.
- Administered medications accurately and timely, ensuring proper dosages for optimum client health.
- Established trust with clients and their families through effective communication, empathy, and professionalism.
- Supported clients in maintaining independence by assisting with daily activities such as personal grooming, mobility, and meal preparation.
- Contributed to a positive living environment by fostering a sense of companionship and socialization for the client.
Care Worker
ACE Homecare Services Ltd.
Bristol, United Kingdom
05.2024 - 11.2024
- Attended to needs during challenging situations by offering advice and compassion.
- Promoted independence and positive wellbeing when working with vulnerable adults and children.
- Maintained confidential case documentation in line with data protection regulations.
- Strengthened young people's ability to navigate risk and challenge.
- Conducted thorough risk assessments, maximising safety for detached work.
- Encouraged service user engagement and participation.
Care Worker
Oasis Private Care Limited
Oxford, United Kingdom
06.2023 - 05.2024
- I provide support to individuals who requires care on a daily basis
- I am responsible for assisting with daily tasks, thereby improving the quality of their lives
- I work with children, the elderly and people with physical and learning disabilities
- I Administer bedside and personal care, administer medications, provide companionship, shop for food and household supplies
- My achievements are, I maintained a clean and well organize environments for my clients resulting in 95% satisfaction of employer and family of the clients and also, I monitor and record vital signs and health indicators of my clients, resulting in 80% early reporting of health issues which could be threatening to my clients.
Care Worker
Gaius Care Foundation
Accra, Ghana
07.2020 - 05.2023
- Responsible for providing gentle nursing care to all patients under my supervision with patients' wellbeing as our priority
- Assisting in monitoring clients' vital signs and reporting to nurse in charge
- Assisting in movement of clients
- Assisting clients to make informed choices
- Assisted patients with activities of daily living (ADLs), such as grooming and personal hygiene, resulting in a 95% increase in their independence and self-care abilities.
Care Assistance
Ace-Life Care Centre
Accra, Ghana
03.2019 - 05.2020
- Assisting a professional nurse to provide excellent care to aged patients under our designated jurisdiction
- Performing light housekeeping duties
- Identifying activities that would appeal to the patients and ensuring that they are suitably stimulated
- Preparing food and drinks for patients
- Ensuring clients take their prescribed medication on time
- Providing social companionship
- Assisting with physical therapy exercises
- Lifting, moving, positioning, and transporting clients
- Preparing and serving healthy, nutritious meals, taking into account any special dietary needs and personal preferences
- Contributing to a clean, well-organized and pleasant environment for all patients.
Customer Care Representative
Pegmet Global Consult
Accra, Ghana
02.2017 - 01.2019
- Responsible for the internal and external coordination of communication between the company and customers
- Interact with customers to solve issues and questions about products, services, and policies
- Maintain a positive and friendly tone with customers at all times
- Recruit potential customers by recommending goods or services and demonstrating how they benefit the customer personally
- Establish new customer accounts and record account information, like phone numbers or addresses, on your digital platform
- Listen to customer complaints and try to identify the cause of their problem to your best ability
- Identify the appropriate response and strategy to solve customer issues as quickly as possible
- Relegate unique customer cases to supervisors or the appropriate department and provide context when necessary
- Be able to manage large amounts of phone calls, chats, emails, and other communication channels.
Education
Bachelor of Education - Home Economics
University of Cape Coast
Cape Coast, Ghana05-2018
Introduction to Care -
Florence Academy E-Learning
Diploma - Level 2&3 Health and Social Care
EduXpress
Oxford, United Kingdom09-2024
Skills
- Good communication skills
- Critical Thinking
- Problem Solving
- Emotional support
- Mobility support
- Bathing assistance
Timeline
Live-In Caregiver
Maidens LLC Ltd.
10.2024 - Current
Care Worker
ACE Homecare Services Ltd.
05.2024 - 11.2024
Care Worker
Oasis Private Care Limited
06.2023 - 05.2024
Care Worker
Gaius Care Foundation
07.2020 - 05.2023
Care Assistance
Ace-Life Care Centre
03.2019 - 05.2020
Customer Care Representative
Pegmet Global Consult
02.2017 - 01.2019
Introduction to Care -
Florence Academy E-Learning
Bachelor of Education - Home Economics
University of Cape Coast
Diploma - Level 2&3 Health and Social Care
EduXpress