Junior Project Management professional with hands-on experience supporting senior project managers in fast-paced, operational environments. Strong background in project coordination, ticket and document management, stakeholder communication, and progress tracking against schedules and budgets. Known for a proactive, organised approach, clear communication, and the ability to support multiple workstreams while following defined project processes.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work history
Trainee Project Manager
BaxterStorey
Heathrow Airport, London, United Kingdom
02.2025 - 01.2026
Supported Senior Project Managers in monitoring project progress against agreed timelines, assisting with basic scheduling and milestone tracking.
Administered project tasks and actions using internal tracking tools, ensuring work items were prioritised correctly and followed agreed processes.
Took ownership of defined sub-tasks and deliverables, providing regular progress updates and escalating issues where required.
Assisted with time and effort tracking for contractors and teams, supporting accurate reporting against planned activities.
Prepared project documentation including progress summaries, meeting notes, action logs, and handover information.
Supported the setup and running of internal and stakeholder meetings, taking minutes and tracking follow-up actions.
Liaised with contractors, operations teams, and stakeholders to coordinate work activities and minimise disruption in live environments.
Identified scheduling and operational risks early and supported senior PMs in implementing mitigations.
Service Team Member
BaxterStorey
Heathrow Airport, London, United Kingdom
05.2022 - 01.2026
Delivered high-quality customer service within premium lounges, supporting over 50+ daily guest interactions while maintaining operational standards.
Assisted in developing and refining Standard Operating Procedures (SOPs) for the Business Class Lounge, supporting consistency, safety, and service quality.
Worked within a highly regulated airport operations environment, adhering to strict safety, security, and compliance standards at all times.
Conducted routine area and equipment checks, reporting defects and supporting basic troubleshooting to maintain safe, operational spaces.
Coordinated closely with facilities, housekeeping, and operational teams to ensure uninterrupted service delivery during peak periods.
Supported operational transitions during refurbishment works, ensuring safe and organised work areas.
Plant Service Engineer
Zuari Agro Chemical LTD,
Goa, India
03.2022 - 04.2022
Supported maintenance and inspection of 20+ mechanical systems, compiling technical reports and documentation logs.
Monitored maintenance schedules, spare-part requirements, and coordination with engineering teams to ensure timely operations.
Assisted with data collection and performance tracking to support preventive maintenance planning.
Education
Master of Science - Mechanical Engineering
Kingston University
London, United Kingdom
09.2022 - 08.2024
Skills
Project Coordination & PMO Support
Ticket & Task Management Systems
Gantt Charts & Schedule Tracking
Budget & Time Tracking Support
Stakeholder & Client Communication
Meeting Coordination & Action Tracking
Documentation & Reporting
Risk & Issue Identification
Microsoft Office 365 (Excel, Word, Outlook, Teams)
Agile & Waterfall Awareness
Certification
What are Service-Level Agreements? – Coursera
Lean Six Sigma White Belt – AIGPE
Agile Badge Kickoff – Project Management Institute (PMI)
ECS Health & Safety (HS&E) – ECS0
AutoCAD 2D & 3D Design – Kingston University
References
References available upon request.
ADDITIONAL INFORMATION
Confident working under senior supervision while taking initiative within defined remit