
A water quality control analyst and biotechnology graduate. A motivated and fast learning scientist with the ability to work under pressure and in fast-paced environment. A detail-oriented and problem-solving analyst that is knowledgeable in report writing and quality assurance.
-Assisted customers with their banking queries over the telephone.
-Carried out queries such as: Bill and standing order payments, disputed transactions, competitors balance transfers, loan closure.
-Reset customers online banking.
-Updated contact details, booked appointments into branches.
References will be given upon request.