Princess Ogechi Emma-Njoku
Birkenhead ,Merseyside
Summary
Compassionate and detail-oriented Healthcare Assistant with extensive experience in acute hospital wards and maternity care. Proficient in supporting clinical staff and ensuring patient comfort, safety, and hygiene. Skilled in assisting with daily living activities and accurately monitoring vital signs, with a strong commitment to infection control and documentation standards. Excellent interpersonal skills facilitate effective communication with patients, families, and healthcare teams, contributing to high-quality patient care.
I am seeking an opportunity to leverage my dedication to patient wellbeing and clinical support skills to contribute meaningfully to a professional healthcare environment committed to delivering the highest quality of care.
Overview
6
6
years of professional experience
Work history
Nurse assistant
Odiche Hospital and Maternity
Aba, Abia State
01.2023 - 05.2025
- Assisted with activities of daily living such as feeding, grooming, bath and dressing.
- Ensured clean and healthy environment by thorough cleaning of patient rooms and equipment.
- Maintained confidentiality whilst dealing with sensitive patient information, fostering trust between staff and patients.
- Administered medication, ensuring correct dosages and timing for improved patient outcomes.
- Complied diligently with all safety protocols during clinical procedures reducing risk of infections.
- Helped patients with mobility.
- Monitored vital signs with utmost precision, contributing to accurate diagnosis.
- Mitigated risks of bedsores through regular turning and repositioning of bedridden patients.
- Improved patient comfort by providing empathetic and attentive care.
- Showed resilience under pressure maintaining professionalism during emergencies.
- Improved patient wellbeing by consistently engaging conversation and encouraging social interaction.
Healthcare Assistant
Abia State Local Government Health Authority
Aba, Abia State
03.2020 - 12.2022
- Ensured the safety of patients by identifying potential hazards and taking measures to prevent accidents or injuries.
- Managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.
- Ensured infection control measures were adhered to strictly for a safe environment for both staff and patients alike.
- Administered non-prescription medication under supervision, relieved minor discomforts swiftly.
- Handled challenging behaviour from dementia-affected individuals effectively without resorting to force or intimidation.
- Popularised health promotion campaigns among patients by distributing relevant literature and explaining key messages clearly.
- Escorted patients for tests or procedures within the hospital premises whilst ensuring their safety and comfort.
- Provided basic health education to patients for proper self-care post discharge.
- Monitored vital signs of patients with meticulous attention to detail for accurate readings.
- Maintained confidentiality and compliance standards for optimised patient care.
- Completed care documentation and monitored patient progress to achieve up-to-date records.
- Demonstrated consistent respect and privacy for care users, maintaining dignity irrespective of circumstance.
- Delivered high-quality, dedicated care to clients with disability, consistently achieving individual care plan objectives.
- Promoted positive physical and emotional wellbeing through empathetic care and compassionate assistance.
- Monitored patients' conditions closely and escalated concerns to senior staff.
Online Customer Service Representative
Venvora Solutions
Owerri , Imo State
08.2019 - 02.2020
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours, covering nights, weekends and public holidays.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Used Microsoft Word and other software tools to create documents and clear communications.
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
Education
Bachelor of Sciences - Food Science and Technology
Michael Okpara University of Agriculture
Umudike West African Senior School Certificate Examination -
Adventist Secondary Technical College
OwerrintaSkills
- Food Hygiene
- Observant, patient and tactful
- Patient feeding aid
- Able to follow directives
- Proactive engagement
- Honouring patient rights
- Holistic approach
- Compassionate caregiving
- Resuscitation procedures
- Patient confidentiality awareness
- Basic life support
- Infection prevention and control
- Medication Administration
- COVID-19 swabbing
- Patient education
- Vital signs & Patient monitoring
- Patient advocacy
- Empathetic communication
- Professional bedside manner
Languages
English
Native
Timeline
Nurse assistant
Odiche Hospital and Maternity
01.2023 - 05.2025
Healthcare Assistant
Abia State Local Government Health Authority
03.2020 - 12.2022
Online Customer Service Representative
Venvora Solutions
08.2019 - 02.2020
Bachelor of Sciences - Food Science and Technology
Michael Okpara University of Agriculture
West African Senior School Certificate Examination -
Adventist Secondary Technical College