Overview
Work history
Education
Skills
Interests
Additional Information
Timeline
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Princess Badilla

Princess Badilla

Chertsey,Surrey

Overview

4
4
years of professional experience

Work history

Crew Member

Addlestone Plaice Fish Chips & Kebabs
2019.08 - 2020.05

Customer Service and Food Preparation:

  • Taking customer orders and managing the process of making their meals, including cooking burgers, kebabs, and grilling items like chicken shish and lamb shish.
  • Participating in the full cycle of food preparation, highlighting your versatility.

Packaging and Delivery:

  • Assisting with packing food for delivery orders.
  • Handling transactions with delivery drivers, providing the correct change and receipts.

Challenges and Handling Difficult Customers:

  • Facing challenges when dealing with demanding or rude customers.
  • Demonstrating your ability to remain calm and composed under pressure, ensuring customers receive their orders while maintaining professionalism.

Skills Developed:

  • Learning to work efficiently in a fast-paced environment, a crucial skill in the fast-food industry.
  • Emphasizing teamwork by helping colleagues and contributing to a cohesive work atmosphere.

Balancing Work and College:

  • Juggling work with college commitments, which can be demanding and exhausting, especially when late shifts are involved.

Overall Experience:

  • Gained experience in a fast-food restaurant, which provided practical skills in food preparation, customer service, and teamwork.
  • Exposure to handling challenging situations and customers, enhancing your interpersonal and conflict-resolution skills.
  • Identified the need for a better work-life balance, as working late shifts while having early college classes was tiring and challenging to manage.

It's evident that your experience at Addlestone Plaice Fish Chips & Kebabs taught you important life skills and introduced you to the realities of working in a fast-paced environment. The challenges you faced have likely contributed to your personal growth and ability to handle difficult situations. As you continue to navigate your education and career, you can carry forward the skills and insights you gained during this experience.

Ground Floor Team Member

Addlestone Premier Inn
Addlestone, Surrey
2019.09 - 2022.01

Receptionist Responsibilities:

  • Checking in guests by collecting basic details.
  • Ensuring accuracy when identifying guests and their bookings.
  • Handling room charges, especially for company bookings.
  • Need for attention to detail to avoid errors.
  • Feeling responsible for actions and dealing with occasional pressure.
  • Fulfilling guest needs, such as room cleaning requests.

Waitress Responsibilities:

  • Taking guest orders and communicating them to the kitchen.
  • Coordinating food and drink service with the kitchen team.
  • Delivering guest drinks and meals.
  • Responding to the chef's signal for food readiness.
  • Providing friendly service with a warm smile.
  • Gaining experience in a dynamic and sometimes demanding environment.

Overall Experience:

  • Positive experience with valuable learning opportunities.
  • Building confidence in handling various tasks and situations.
  • Recognizing the ability to tackle higher-level responsibilities.
  • Willingness to seek help when facing challenges and using it as a learning opportunity.

It's clear from your description that you gained a well-rounded experience working at Premier Inn. Your role required not only specific skills but also adaptability and a willingness to learn. It's great to see that you embraced challenges and used them to enhance your capabilities. This experience has likely equipped you with valuable skills for future roles and a strong sense of responsibility in a customer-centric environment.

Care Assistant

Julita Kantaite
Virginia Water, Surrey
2021.08 - 2022.01
  • Minimised care continuity issues by keeping thorough, accurate records.
  • Maintained confidentiality and compliance standards for optimised patient care.
  • Worked professionally with caregiving teams and departments to maintain continuity of care.
  • Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
  • Optimised patient satisfaction through compassionate, considered care and communication.
  • Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
  • Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.
  • Assisted in all aspects of personal care, retaining comfort and dignity.

Healthcare support worker

Emma Clarks
Chertsey, Surrey
2022.08 - Current
  • Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.
  • Completed documentation of care, hospital actions and patient activities for up-to-date client records.
  • Maintained confidentiality and compliance standards for optimised patient care.
  • Optimised patient satisfaction through compassionate, considered care and communication.
  • Took patients blood pressure to maintain a good observations. Also learn’t how to do ECG, Bladder Scan etc.
  • Overall I have learn’t many things during my time whilst working in the hospital.

Education

Brooklands College

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Salesian High School

Skills

  • Retail
  • Sales
  • Customer Service
  • Microsoft Office
  • MS Office
  • Cash Handling
  • Microsoft Word
  • Marketing
  • Inventory
  • Excel
  • Management
  • Microsoft Excel
  • Languages
  • Tagalog - Expert

Interests

Awards , Student Rep, Student Union, Student Governors November 2020 I am Currently a student Rep, student union, student governor. Which means that I am representative of my College ‘Brooklands' and make the decision to make our college better and for the students.

Additional Information

  • Personal Details , Eligible to work in the UK: Yes

Timeline

Healthcare support worker

Emma Clarks
2022.08 - Current

Care Assistant

Julita Kantaite
2021.08 - 2022.01

Ground Floor Team Member

Addlestone Premier Inn
2019.09 - 2022.01

Crew Member

Addlestone Plaice Fish Chips & Kebabs
2019.08 - 2020.05

Brooklands College

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Salesian High School
Princess Badilla