Running
PRINCE TYAGI
Marketing Analyst
Aberdeen
Summary
I seek challenging opportunities where I can fully use my previous work experience as well as my academic skills for the success of the organization. I have strengthened my Market Research methods, decision making approach, problem solving approach, Data Mining, and best possible recommendation on the basis of the evidence. At last, I want to learn more while working under pressure to grow myself as a marketing professional.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Crew Member
McDonald's (United Kingdom)
Aberdeen
04.2022 - Current
- Worked front counter, drive-thru and other areas.
- Assisted other team members to achieve goals.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Collaborated with team members to complete orders.
- Conducted various administrative duties and errands.
Sales Associate
Nisa Local Retail (United Kingdom)
Aberdeen
09.2021 - 04.2022
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Answered customer questions about sizing, accessories and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Processed product returns and assisted customers with other selections.
- Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Increased sales by offering advice on purchases and promoting additional products.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
Kitchen Crew Member
Papa John's (United Kingdom)
Aberdeen
04.2021 - 09.2021
- Made food according to standard recipes with requested changes for customer satisfaction.
- Inspected equipment, refrigerators and warming lamps to check compliance with safe operating levels.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
- Adhered to procedures in preparing food items.
- Maintained high personal grooming standards and uniform presentation.
Market Research Analyst
Tarasys Info Pvt. Ltd
Noida
08.2017 - 10.2020
- Collected and analyzed data on customer demographics, preferences, needs and buying habits to identify potential markets and factors affecting product demand.
- Devised and evaluated methods and procedures for collecting data such as surveys, opinion polls or questionnaires.
- Created and presented real-time reports on current market conditions to upper management.
- Prepared reports of findings by illustrating data graphically and translating complex findings into written text.
- Gathered data on competitors to analyze prices, sales and methods of marketing and distribution.
- Created and managed database of information gathered from research.
- Conducted end-to-end market research processes through primary and secondary research methods such as Qualitative and Quantitative..
- Studied demographic data to determine optimal targets, competitor offerings and tactics for persuasion.
- Forecasted marketing trends based on previous data to adjust campaigns and maximize sales.
- Identified appropriate marketing channels and target customers for campaigns.
- Mentored and guided executive team during business development decision-making to optimize profitability, marketing strategy and communications planning.
Customer Relations Representative
Fedex
New Delhi
11.2015 - 06.2016
- Answered service questions, suggesting other offerings to attract potential customers.
- Reached out to customers after completed sales to suggest additional service purchases.
- Built long-term, loyal customer relations by providing top-notch service and detailed order, account and service information.
- Responded to customer requests for services and company information.
- Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
- Leveraged sales expertise to promote services and capitalize on upsell opportunities.
- Strengthened customer relationships by listening to customer concerns and giving priority to service requirements.
- Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of services and creating welcoming, positive experiences.
- Used consultative sales techniques to understand customer needs and recommend relevant services.
Education
Bachelor of Arts - Business And Social Science
University of Delhi
New Delhi, India 07.2011 - 05.2014
Master of Science - Marketing Management (2:1)
University of Aberdeen
Aberdeen, Scotland 01.2021 - 01.2022
Skills
Market Research
Accomplishments
- Achieved the company goal by completing Market Research task with accuracy and efficiency.
- Assisted my organization to soar sales by 15% in a quarter.
- Supervised team of 5 staff members.
- Resolved Product issue through consumer testing.
Certification
Qualified advanced Google Analytics for Individual
Interests
Yoga
Hiking
Reading
Astrophotography
Public Work
Qualified advanced Google Analytics for Individual
I have successfully attained the qualification of advanced Google Analytics. It assisted me to think more directly into the statistical data if the query is related to the online product performance for instance: demographics data is one of the KPIs to comprehend the product performance.
Timeline
Crew Member
McDonald's (United Kingdom)
04.2022 - Current
Qualified advanced Google Analytics for Individual
03-2022
Sales Associate
Nisa Local Retail (United Kingdom)
09.2021 - 04.2022
Kitchen Crew Member
Papa John's (United Kingdom)
04.2021 - 09.2021
Master of Science - Marketing Management (2:1)
University of Aberdeen
01.2021 - 01.2022
Market Research Analyst
Tarasys Info Pvt. Ltd
08.2017 - 10.2020
Customer Relations Representative
Fedex
11.2015 - 06.2016
Bachelor of Arts - Business And Social Science
University of Delhi
07.2011 - 05.2014
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