Prince Patel
London,England
Summary
Dedicated professional with a strong background in customer service excellence and supply chain coordination. Demonstrates persuasive communication, time-management, and multitasking efficiency. Proficient in Salesforce, inventory management, and order processing. Known for cultural awareness, compliance understanding, and critical listening skills. Holds a First Aid certification and excels in performance monitoring and decision making. Career goal includes leveraging extensive product knowledge to enhance customer satisfaction and operational efficiency.
Overview
1
1
year of professional experience
6
6
years of post-secondary education
Work History
Customer experience executive
Sainsbury's Local
London, England
02.2024 - Current
- Directed and supervised front-of-house operations, upholding company standards.
- Kept appropriate stock levels to meet operational needs.
- Actioned customer feedback to promote continued service improvement.
- Fostered a culture of excellence, leading to increased staff motivation and productivity.
- Identified potential problems, resulting in enhanced user experience.
- Organised feedback sessions to increase product knowledge and skills.
Education
Diploma of Higher Education - Environmental Management
Brunel University London
Uxbridge 09.2023 - 09.2024
Bachelor of Science - Chemistry
Veer Narmad South Gujarat University
Surat ,India 07.2020 - 04.2023
Certificate of Higher Education - Science
Ashadeep Science Bhavan
Surat ,India 07.2018 - 04.2020
Skills
- Persuasive communication
- Time-management
- Customer service orientation
- Supply chain coordination
- Customer service excellence
- Salesforce experience
- Cultural awareness
- Compliance understanding
- Multitasking efficiency
- Active listening
- Inventory management
- Customer Service
- Critical listening
- First Aid certification
- Order processing
- Patience and composure
- Decision making
- Product knowledge
- Performance monitoring
Affiliations
- Traveling
- Reading
- Outdoor Activities
Languages
English
Upper intermediate
Hindi
Fluent
Gujarati
Native
Timeline
Customer experience executive
Sainsbury's Local
02.2024 - Current
Diploma of Higher Education - Environmental Management
Brunel University London
09.2023 - 09.2024
Bachelor of Science - Chemistry
Veer Narmad South Gujarat University
07.2020 - 04.2023
Certificate of Higher Education - Science
Ashadeep Science Bhavan
07.2018 - 04.2020
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