Prince Francis
Norwich,NORFOLK
Summary
Dynamic professional with a robust skill set in initiative taking, time efficiency, and resilience under pressure. Expertise in succession planning, employee training and development strategy, logistics coordination, and asset management. Proven track record in staff recruitment and training, personnel relations, customer relationship management, staff development, and performance management. Committed to driving organisational success through strategic planning and effective resource management.
Driven Area Manager with experience ensuring ongoing improvement of customer service standards within assigned territory.
Accomplished Area Manager skilled at driving key performance indicators and sales to achieve budgeted goals.
Hard-working person with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.
Passionate with experience in data accuracy and management. Independent problem-solver focused on customer service and product development. Works well under tight deadlines.
Overview
28
28
years of professional experience
3
3
years of post-secondary education
Work history
Area Manager
The Care Staff
Norwich, Norfolk
01.2020 - Current
- Handling Team filling, data entry, record keeping and ensure cmainiatain confidentiality.
- Liaised regularly with senior management to discuss operational updates and improvements.
- Recieved and effieciently handled staff and clients queries.
- Assisted team members with tasks and consistently meet targets.
Social Media Manager
KCV
Kerala, Alappuzha
01.1998 - Current
- Increased brand visibility by developing and implementing strategic social media campaigns.
- Developed an efficient content calendar leading to a well-organised posting schedule.
- Monitored industry trends for incorporation into our social media strategy.
- Lead team meetings, resulting in more coordinated efforts towards achieving company goals.
- Boosted customer engagement with effective management of all social media platforms.
Health care assistant
oakfarm Clinic
Norwich, Norfolk
07.2007 - 11.2019
- Assisted in physical therapy sessions with patients to promote mobility improvement.
- Prepared meals for patients, ensured balanced nutrition intake.
- Ensured infection control measures were adhered to strictly for a safe environment for both staff and patients alike.
- Assisted elderly residents with daily tasks such as eating, bathing and dressing up for an enhanced quality of life while living in care homes.
- Assisted in patient care, improved comfort and well-being.
- Managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.
Education
Diploma of Higher Education - electronics
DCHM
Kerala India 04.1996 - 03.1997
A-Levels - ITC Electronic engineering
ZHM
Kerala India 06.1994 - 04.1996
Skills
- Initiative skills
- Time management
- Resilience under pressure
- Succession planning
- Employee training and development strategy
- Logistics coordination
- Asset Management
- Staff recruitment and training
- Personnel relations
- Customer relationship management
- Staff development
- Performance Management
Affiliations
- Driving
- Watching TV (Movies and the News)
- Travelling (Especially long-distance travels by car)
- Listening to music
- Photography
Timeline
Area Manager
The Care Staff
01.2020 - Current
Health care assistant
oakfarm Clinic
07.2007 - 11.2019
Social Media Manager
KCV
01.1998 - Current
Diploma of Higher Education - electronics
DCHM
04.1996 - 03.1997
A-Levels - ITC Electronic engineering
ZHM
06.1994 - 04.1996