Summary
Overview
Work History
Education
Skills
Timeline
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Prince Arthur

Hatfield

Summary

Enthusiastic and detail-oriented IT graduate with a strong foundation in computer technology, networking, and systems administration. Skilled in Windows, and Cisco routing/switching, with proven ability to manage systems, troubleshoot technical issues, and support teams in fast-paced environments. Experienced in administration, supervision, and customer service, bringing excellent problem-solving, organization, and communication skills. Eager to contribute to a forward-thinking company while continuously developing technical expertise.

Overview

4
4
years of professional experience
3
3
years of post-secondary education

Work History

Administrator

Dimensions UK
Milton Keynes
09.2023 - Current
  • Managed departmental records and maintained accurate databases.
  • Screened calls, coordinated communications, and ensured smooth office operations.
  • Computerized office activities, streamlined processes, and improved record-tracking efficiency.
  • Built professional networks to exchange best practices and stay updated on industry developments.

Supervisor

H&M
Milton Keynes
04.2021 - 09.2023
  • Led and supervised staff to meet targets and deliver excellent customer service.
  • Oversaw inventory and supply chain operations, ensuring timely delivery of goods.
  • Improved employee workflow and time management to boost productivity.
  • Enforced safety standards, reducing risks and ensuring compliance.
  • Created effective staff schedules and maintained well-organized work environments.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.

Education

BSc - Computer Technology and Networks

University of Hertfordshire
Hatfield, Hertfordshire
09.2019 - 07.2022

Skills

  • Windows & Linux system administration
  • Networking (IP, Cisco routing & switching)
  • Database & records management
  • Troubleshooting & technical support
  • Team leadership & staff supervision
  • Time management & organizational skills
  • Strong communication & customer service
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Timeline

Administrator

Dimensions UK
09.2023 - Current

Supervisor

H&M
04.2021 - 09.2023

BSc - Computer Technology and Networks

University of Hertfordshire
09.2019 - 07.2022

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Prince Arthur