Summary
Overview
Work History
Education
Skills
Training
Personal Information
Timeline
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Primy Prince

Primy Prince

Leeds,UK

Summary

A Brief Profile to obtain data analyst position in global business associations that provide challenging work environment with opportunities for professional growth and excel in works towards the growth of the organization.

Overview

10
10
years of professional experience

Work History

Customer Service Executive

Aviva PLC
12.2023 - Current
  • As a member of agencies and commissions, I handle a wide range of policy transfers
  • Transfers are executed using various systems like platform(FNZ), mainframe, Apprivo etc
  • This process involves verifying compliance with FCA regulations and assessing the associated risks
  • Respond to the customer queries in a prompt way related to various aspects
  • Ensures accurate and verified information is provided to customers, cross-checking all details before delivery
  • Learns from corrective measures and instructions to enhance customer experience continuously
  • Ensures that right decisions and corrective measures are taken to keep Aviva and its customers safe

HR Executive

Servsys Technology Services India Pvt Ltd
09.2017 - 08.2020


  • Dealing with end-to-end recruitment cycle
  • Implementation of HR portal
  • Conducting Inductions for the new hires
  • Developing company policies and strategies
  • Identifying the right people for the company needs by implementing various recruiting strategies to meet resource requirements within the given timeline and ensuring cost per hire using LinkedIn and different other Job Portals
  • Entry and Exit formalities of the company
  • Conducting Employee Appraisals and evaluations based on performance
  • Collaborating with business leaders & hiring managers to understand the business, their strategy and to finalize on workforce plans
  • Employee grievance handling with impartial decisions and responsible to nurture a positive working environment
  • Maintain and Update weekly Reports, HR files and employee information in various employee database and tools used within the organization
  • Dealing with attendance reports and paystubs manually before the software implementation


HR Executive

Pinnacle Group
10.2014 - 10.2016
  • Choosing the method of Recruitment
  • Developing the Job posting
  • Identifying the right people for the company needs
  • Analysis and report generation based on the Sales performance
  • Conduct meetings with each department heads to analyses the functions clearly
  • Record the findings and develop reports


Education

MSc - Entrepreneurship and Business Development

Leeds Beckett University

MBA - undefined

Marian International Institute of Management
Kuttikkanam, Idukki District
09.2014

BSc - Computer Science

Naipunnya Institute of Management & Information Technology
Koratty, Trissur District
03.2011

Skills

  • Data Analysis
  • Dashboard Development
  • Data Forecasting
  • Microsoft Excel
  • Financial Market Knowledge
  • Quantitative Analysis
  • Strategic Troubleshooting
  • Reconciliation
  • Accounting
  • SQL Server Reporting Services
  • Recruitment & Onboarding
  • MS Office
  • Payroll Implementation
  • Ping board Software
  • PI Behavioural Assessment Tool

Training

  • Technical Writing, Triumph Institute, Bangalore
  • ITIL Trained and Certified, Mahindra Satyam
  • ELTP Training on .NET, Mahindra Satyam

Personal Information

  • Date of Birth: 09/28/90
  • Gender: Female
  • Nationality: Indian

Timeline

Customer Service Executive

Aviva PLC
12.2023 - Current

HR Executive

Servsys Technology Services India Pvt Ltd
09.2017 - 08.2020

HR Executive

Pinnacle Group
10.2014 - 10.2016

MBA - undefined

Marian International Institute of Management

BSc - Computer Science

Naipunnya Institute of Management & Information Technology

MSc - Entrepreneurship and Business Development

Leeds Beckett University

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Primy Prince