Primrose Mutandi
Wellington,United Kingdom
Summary
Caring and dedicated health care assistant with experience providing personalised care to people with different needs. Skilled at promoting independence, emotional well-being, and social inclusion, while listening and solving problems to support service users. Committed to respecting dignity, privacy, and comfort in all interactions. A strong team player, working well with colleagues, families, and healthcare teams to create a positive, supportive environment. Passionate about making a difference in the lives of those I care for. Compassionate Carer Assistant with knack for building meaningful relationships and creating comfortable environments for clients.
Overview
1
1
Certification
3
3
years of post-secondary education
24
24
years of professional experience
Work history
Carer Assistant
LINDEN HOUSE NURSING HOME
Wellington, United Kingdom
2023.02 - 2026.07
- Assisting residents with personal care, including washing, dressing, grooming, and toileting, while maintaining dignity and privacy.
- Supporting residents with mobility and transfers, ensuring comfort and safety at all times.
- Assisted with daily living tasks, including meal preparation, feeding assistance, and light housekeeping, enhancing residents' comfort and quality of life.
- Monitoring residents' physical and emotional health, observing and reporting any changes or concerns to senior staff promptly.
- Provided emotional support and companionship, actively listening to residents' needs and fostering a positive mental and emotional environment.
- Encouraging independence by supporting residents to complete tasks on their own and develop confidence in their abilities.
- Escorting residents to social, recreational, and medical appointments, promoting inclusion and engagement in daily activities.
- Maintaining accurate and up-to-date records of care provided, observations, and daily activities in the care planning system.
- Collaborated with senior carers, nurses, and other healthcare professionals to deliver consistent, person-centred care, ensuring residents' diverse needs were met.
- Upholding confidentiality and safeguarding policies, ensuring all residents are treated with respect and sensitivity.
- Contributing to a safe, calm, and supportive care home environment where residents feel valued and comfortable.
Health Care Assistant
INGUTSHENI CENTRAL HOSPITAL
Bulawayo, Zimbabwe
2022.06 - 2023.02
- Provided personal care with bathing, dressing, grooming, and hygiene support respectfully.
- Facilitated mobility and daily living tasks, enhancing patient comfort, safety, and independence.
- Supported care plans and behaviour management strategies as directed by clinicians.
- Observed and monitored behaviour, mood, and physical health, reporting changes promptly.
- Responded to challenging behaviour using hospital safety and de-escalation procedures.
- Offered emotional support and reassurance to patients facing mental health challenges.
- Promoted participation in rehabilitation activities, fostering social skills and boosting patient confidence.
- Collaborated with nursing teams to ensure clean, safe, and therapeutic environments for optimal patient care.
- Prepared meals, served food, and supported feeding to meet nutritional needs.
- Documented patient observations and incidents in a confidential manner.
- Ensured patient dignity and rights were upheld according to hospital policies.
- Collaborated with multidisciplinary staff through clear communication for holistic care.
Nurse Aide
BEITBRIDGE DISTRICT HOSPITAL
Beitbridge, Zimbabwe
2019.06 - 2022.02
- Assisted registered nurses and doctors in delivering high-quality patient care across various hospital wards.
- Measured and recorded patients' vital signs, promptly reporting abnormalities to nursing staff to support timely medical intervention.
- Supported patients with personal hygiene needs, including bathing, dressing, grooming, toileting, and feeding, while maintaining dignity and respect.
- Helped with patient mobility and positioning to prevent bedsores and ensure comfort and safety.
- Maintained cleanliness and infection control standards in patient care areas, ensuring a safe and hygienic environment.
- Prepared hospital beds and facilitated patient admissions, discharges, and transfers to ensure seamless care transitions.
- Assisted in the preparation and delivery of meals, ensuring patients received appropriate diets as prescribed.
- Provided emotional support and companionship to patients, enhancing mental and emotional well-being during their recovery.
Live-In Carer
FAMILY (Looking after my elderly aunt) And self employed as a personal shopper
Beitbridge, Zimbabwe
2003.01 - 2019.05
- Provided daily assistance with personal hygiene tasks for my aunt to promote her dignity and comfort.
- Cared for her wounds with regular cleanings and dressing changes.
- Engaged in empathetic interactions to enhance clients' emotional well-being and build trust.
- Prepared nutritious meals tailored to dietary requirements, enhancing clients' health and well-being.
- Managed household tasks, including cleaning, laundry, and shopping, to create a comfortable and safe living environment.
- Ensured a clean and organised living environment to uphold hygiene standards and enhance safety.
- Ran shopping errands for clients while they were at work ( groceries, furniture)
- Monitored aunt's child's progress closely, maintaining updated records to support ongoing development.
- tasks, promoting dignity and independence.
Education
GCSEs O'Level -
Emakhandeni Secondary School
Bulawayo, Zimbabwe 1999.01 - 2002.01
Skills
- Positive Behaviour Support
- Problem-Solving & Emotional Support
- Record Keeping & Accurate Documentation
- Teamwork & Collaboration
- Housekeeping & Meal Preparation
- Cultural Sensitivity & Respect for Diversity
- Safeguarding & Vulnerable Adult Protection
- Health & Safety Compliance
- Effective Communication & Active Listening
- Time Management & Organisational Skills
- Reliability & Accountability
- Ability to Follow Instructions
- Emotional Resilience & Crisis Intervention
- Adaptability & Flexibility
- Professional Boundaries & Motivational Encouragement
- Patient Confidentiality
- Mental Health Crisis Intervention
- Trauma-Informed Care
- Suicide Prevention Training
Certification
- Trauma-Informed Care Training
- Applied Suicide Intervention Skills Training (ASIST)
- First Aid and CPR Trained
- MAPA (MPVA) Trained
- Red-Cross Nurse Aide – Zimbabwe
- 15 Standards Care Certificate – Online
- CSTF Mandatory Training
- HSE Level 1, 2, 3 Training Courses
- Oliver McGowan Care Certificate
- LCPS NVQ Level 4 in Health and Social Care
- Functional skills maths level 2 - in progress
- Phlebotomy
REFERENCES
Available Upon Request
HOBBIES
Outdoor Activities, Interacting with new people, Reading and writing, Solving puzzles, Exercising and fitness, Gardening, Mindfulness and meditation
Accomplishments
- Demonstrated effective communication skills by facilitating effective team work and collaboration among workers
ADDITIONAL INFORMATION
- Basic Computer Skills -familiar with general computer use basic typing, simple data entry, internet use, simple file management, email management and use of video conferencing platforms.
- Have own vehicle
- DBS on update service
- Full UK driving license
- EVisa and NI
Experience
16 years and 11 months,2 years and 9 months,9 months,3 years and 6 months
References
References available upon request.
Timeline
Carer Assistant
LINDEN HOUSE NURSING HOME
2023.02 - 2026.07
Health Care Assistant
INGUTSHENI CENTRAL HOSPITAL
2022.06 - 2023.02
Nurse Aide
BEITBRIDGE DISTRICT HOSPITAL
2019.06 - 2022.02
Live-In Carer
FAMILY (Looking after my elderly aunt) And self employed as a personal shopper
2003.01 - 2019.05
GCSEs O'Level -
Emakhandeni Secondary School
1999.01 - 2002.01