Prewa Urquhart
High flatts,windmill lane
Summary
Friendly and enthusiastic worker adept at operating in fast-paced environments with demanding objectives for sales, service and quality.
Talent for adapting to any sudden changes, as well as handling customer issues.
Problem-solver adept at managing time and preparing for future guests with efficient side work.
Works well with others. Energetic and outgoing with dedication to positive guest relations.
Dedicated worker and motivated to achieve outstanding success through efficient communication and helpful approach.
Reliable worker with hospitality industry experience.
Offers excellent communication and good judgment to effectively meet team needs.
Loyal employee with solid understanding of training and mentoring employees.
Dedicated team player, proactive and hands-on in task completion.
Overview
2
2
Languages
2
2
years of post-secondary education
4
4
years of professional experience
Work history
Pet shop assistant
Aquatica LTD
Wakefield, wakefield
2026.02 - 2026.07
- Managed inventory, ensuring sufficient stock levels at all times.
- Handled customer queries efficiently resulting in enhanced satisfaction levels.
- Demonstrated proper animal handling techniques for customer peace of mind.
- Coordinated delivery schedules for timely receipt of goods .
- Maintained clean and safe animal enclosures for optimal pet health.
- Assisted customers with pet selection to better suit their lifestyle.
- Cleaned animal areas, tanks and cages in line with agreed cleaning rota.
- Fed variety of animals including rabbits, fish and reptiles in line with Aquatica LTD guidelines.
- Labelled pets and pet food with warnings and advisory information to minimise accidents.
cook
Windmill Coffee Shop
Huddersfield, Barnsley
2025.01 - 2026.07
- Audited regularly expiration dates on packaged foods-ensured no outdated stock was used.
- Monitored inventory levels, reducing waste through strategic meal planning.
- Collaborated with other kitchen staff, fostering a team-oriented environment.
- Cooked and plated meals whilst adhering to presentation guidelines set by head chef.
- Baked cakes, tray bakes and decorated them
- Maintained clean and sanitary food preparation and storage areas, mitigating health and safety risks.
Waitress
Windmill coffee shop
Huddersfield , Barnsley
2024.03 - 2026.07
- Followed health and hygiene standards when handling food and cleaning restaurants.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Kept tables clear of used crockery, glassware and cutlery.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Accurately took orders, making menu recommendations as appropriate.
- Verified completed orders and served guests at tables.
Animal care volunteer
Pigs In The Woods
Scissett, Kirklees
2025.01 - 2026.02
- Developed socialisation skills in rescued animals through dedicated play and interaction time.
- Performed grooming duties such as washing, brushing and nail clipping to maintain hygiene standards of pets.
- Provided comfort to sick or injured animals with gentle handling and reassurance.
- Maintained detailed records of animal behaviour changes to assist the veterinary team.
- Ensured safe environment for animals by maintaining clean and healthy living conditions.
- Nurtured trust in shy animals through patience, consistency and gentle interaction.
- Collaborated with veterinary staff during routine check-ups to ensure optimal health of animals.
- Cleaned out animal living spaces to meet strict hygiene standards.
Waitress
The Fountain Village Pub & Kitchen
Huddersfield, Kirklees
2024.12 - 2025.04
- Provided excellent service to customers, improved overall dining experience.
- Used professional communication skills to resolve customer complaints.
- Optimised workflow in busy periods through successful coordination with colleagues
- Accommodated special event needs, provided customised services for parties.
Waitress
Touch of Thai
Huddersfield , Kirklees
2022.03 - 2024.01
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Maintained excellent level of service in busy and demanding restaurant environment.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Prepared tables for guests and reset tables between customers.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Listened to guest complaints and worked with kitchen staff or management to promptly resolve issues.
- Totalled bills for customers and accepted payment via cheque, currency and card payments.
- Demonstrated exceptional memory and communication skills for reliable and trusted service.
Education
GCSEs -
Shelley high school
Huddersfield Diploma of Higher Education - BTEC, Level 3 Diploma, Animal Manage3ment
Wakefield College
Wakefield 2024.09 - 2026.07
Skills
- Strong communication
- Order taking
- Problem solving
- Efficient and calm under pressure
- Hospitality expertise
- Barista experience
- Allergy awareness
- Till balancing
- Employee training
- Health and Safety awareness
- Customer Service
- Hygiene regulations compliance
- Patience and composure
- Interaction with aggressive animals
- Confidentiality respect
- Environmental conservation awareness
- Strong ethical standards
- Animal behaviour understanding
- Safe restraint techniques
- Patience with wildlife
Languages
Thai
Native
English
Proficient
C2
Timeline
Pet shop assistant
Aquatica LTD
2026.02 - 2026.07
Animal care volunteer
Pigs In The Woods
2025.01 - 2026.02
cook
Windmill Coffee Shop
2025.01 - 2026.07
Waitress
The Fountain Village Pub & Kitchen
2024.12 - 2025.04
Diploma of Higher Education - BTEC, Level 3 Diploma, Animal Manage3ment
Wakefield College
2024.09 - 2026.07
Waitress
Windmill coffee shop
2024.03 - 2026.07
Waitress
Touch of Thai
2022.03 - 2024.01
GCSEs -
Shelley high school