Prevail Masulama
Student
Doncaster
Summary
- I am a focused and reliable person that brings high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work.
- Motivated waiting staff member with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
- I would also class myself as an experienced Warehouse Packer with work history loading items in various containers for shipment. Hardworking with skills in safely packaging goods, placing labels on packages and operating warehouse vehicles. Excellent attention to detail and safety. Effective communicator and team player.
- Skilled in unloading trucks, moving merchandise and stocking shelves. Enthusiastic, positive and dedicated professional proficient in correct procedures for stocking and rotating merchandise. Physically fit and active.
Overview
1
1
year of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
Restaurant Waiter
Doncaster Racecourse
Doncaster
2023.03 - Current
- Answered customers' questions, recommended items, and recorded order information.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cleared and reset tables to keep dining room and work areas clean.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Warehouse Packer
Meridian Business
Doncaster
2022.07 - 2022.09
- Loaded merchandise into specific packages suited for product dimensions.
- Packed, weighed and shipped items per customer specifications.
- Stocked and organized products in warehouse for easy accessibility and order fulfillment.
- Loaded and unloaded trucks with products and packaging materials for delivery to and from facility.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
Education
High School Diploma -
Mcauley Catholic High School
Cantley, Doncaster 2020.10 - 2022.07
High School Diploma -
Mcauley Sixth Form
Cantley 2022.09 - Current
Skills
Hospitality service expertise
Food running
Sales expertise
Guest relations
Stocking and replenishing
Accomplishments
- Consistently rated "excellent" in customer surveys regarding server friendliness, promptness and attentiveness.
- Achieved top goalscorer for my football team through effectively helping with scoring goals.
Timeline
Restaurant Waiter
Doncaster Racecourse
2023.03 - Current
High School Diploma -
Mcauley Sixth Form
2022.09 - Current
Warehouse Packer
Meridian Business
2022.07 - 2022.09
High School Diploma -
Mcauley Catholic High School
2020.10 - 2022.07