Preshma Moodley
Summary
Accomplished professional with expertise in Transformation and Change Management, Strategy Execution, and Portfolio Management. Demonstrates strong capabilities in Operating Model Design, Agile Delivery, and Analytical Thinking. Proven track record in Stakeholder Management, Business Prioritisation, and Strategic Alignment. Adept at Budgeting, Forecasting, and Benefit Realisation to drive organisational success. Committed to leveraging skills for impactful business transformations and strategic growth.
Overview
14
14
years of professional experience
4049
4049
years of post-secondary education
Work history
Portfolio Management Office
Bupa Global
01.2022 - 01.2025
- Leading the Portfolio Management Office to deliver change initiatives in collaboration with business sponsors and business stakeholders
- Leading a team of portfolio analysts to facilitate the maintenance and oversight of the transformation portfolio
- Coaching and mentoring project managers to deliver change in a controlled way, using a Change Governance Framework, processes, and templates
- Driving governance through steering groups, reporting, and tracking of risks and issues, dependencies
- Collaborating closely with external suppliers to onboard resource capabilities, suited skills, and quality
- Conducting lessons learnt, driving continuous improvement, and creating efficiency with new ways of working
- Providing steer, insights and forecasting to C-suite leaders for decision-making
- Recruited and developed high-performing teams, fostering positive and results-driven workplace culture.
- Implemented internal controls to enforce budget adherence and operational efficiency.
Change Manager
Bupa Global
01.2017 - 01.2022
- Led business change projects that delivered new ways of working, organisational change, improved efficiencies, new product entry, application migration and new feature system development
- Led impact assessments to determine impact of change on people, process, technology, location, governance, and communications
- Prioritising business needs and resources, grooming product backlogs, supporting business readiness activities to deliver sustainable change
- Managing and engaging stakeholders at all levels to collaboratively onboard and support latest changes or address resistance
- Collaborating effectively with committees; regulatory requirements; process governance and operating policy procedures
- Streamlined processes through detailed workflow mapping exercises for improved operational efficiency.
- Enhanced team morale during challenging transition phases with regular engagement activities.
Business Rules Manager
Bupa Global
01.2016 - 12.2016
- Led the function to drive efficiency with the business rule management systems
- Developed the team to drive effective creation of rules that supported operational processes and resulted in commercial benefits
- Product owned the backlog, refined ideas into user stories, prioritised and groomed to meet business goals
- Improved adoption of the user interface creating seamless customer and people journeys
- Managed the implementation through a controlled governance framework developed to optimise throughput
- Managed the investment requirements and benefits to secure future funding
Senior Consultant – Financial Services
Deloitte LLP
06.2015 - 12.2015
- A Senior Consultant in the UK FS Applications practice consulting on large scale change initiatives impacting the General Insurance industry
- Key initiatives included quality assuring Guidewire implementations, advising on application vendors, and supporting the evaluation of the CIO function as a cost benefit exercise
- Collaborated with clients to scope business requirements and functional improvements to support the business strategy and operating model
- Accountable for clearly articulating Deloitte's opinion, utilising industry trends and business assets
- Effectively supported managers to assure their plans allowing for the achievement of delivery dates and managing stakeholder expectations
- Collaborated closely with key stakeholders keeping them informed and supported throughout the process
- Supported third party vendor engagements to ensure that client requirements were understood fully
Service Development Manager
Bupa International
08.2013 - 05.2015
Project Implementation Consultant
Bupa International
09.2010 - 01.2013
Education
Senior Leader Apprenticeship - Business Administration, Chartered Manager Qualification
Henley Business School, University of Reading
CMI – Senior Leadership Apprenticeship - Strategy
Henley Business School
APMG – Change Manager Practitioner - undefined
Learning Tree
APMG – Prince2 - undefined
Learning Tree
Degree - Bachelor of Commerce
UKZN
01.1998 - 01.2002
Skills
- Transformation and Change Management
- Strategy Execution
- Portfolio Management
- Operating Model Design
- Agile Delivery
- Analytical Thinking
- Stakeholder Management
- Business Prioritisation
- Strategic Alignment
- Budgeting
- Forecasting
- Benefit Realisation
Accomplishments
- Leading a PMO office, embedding governance, driving performance and quality to deliver change in a controlled way, minimising disruption.
- Leading on mobilising changes aligned to the business strategy to enter and exit new markets globally.
- Led the design and implementation of a global operating model reducing operational expenses and moving to a single CRM.
- Successfully managed multiple system migrations with improved customer experience and user adoption.
- Led on cost containment initiatives that improved operational ratios and claims line savings.
- Introduced new servicing and product propositions for high-net-worth customers embedding new processes, in new locations, with new ways of working and system enhancements.
Personal Information
Title: CMGR FCMI
Timeline
Portfolio Management Office
Bupa Global
01.2022 - 01.2025
Change Manager
Bupa Global
01.2017 - 01.2022
Business Rules Manager
Bupa Global
01.2016 - 12.2016
Senior Consultant – Financial Services
Deloitte LLP
06.2015 - 12.2015
Service Development Manager
Bupa International
08.2013 - 05.2015
Project Implementation Consultant
Bupa International
09.2010 - 01.2013
Degree - Bachelor of Commerce
UKZN
01.1998 - 01.2002
APMG – Change Manager Practitioner - undefined
Learning Tree
APMG – Prince2 - undefined
Learning Tree
Senior Leader Apprenticeship - Business Administration, Chartered Manager Qualification
Henley Business School, University of Reading
CMI – Senior Leadership Apprenticeship - Strategy
Henley Business School
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