Prerna Naikwadi
Associate Manager
Reading,Berkshire
Summary
Service-oriented Travel and Office Manager with over 9 years of experience in corporate travel coordination, administrative management, and team leadership. Known for delivering seamless travel solutions and efficient office operations with a strong focus on cost control, compliance, and employee satisfaction. Proven ability to manage vendor relationships, streamline internal processes, and oversee end-to-end visa and travel arrangements. Skilled in strategic planning, resource optimization, and cross-functional collaboration to drive operational excellence. Adaptable, detail-focused, and committed to creating well-organized, service-driven work environments that support business objectives.
Overview
15
15
years of professional experience
2010
2010
years of post-secondary education
3
3
Languages
Work History
Associate Manager
Mastek UK Limited
Reading
10.2022 - Current
- Coordinated cross-departmental projects to ensure alignment on key initiatives and resource allocation.
- Trained new staff on company policies, systems, and best practices to ensure consistent service delivery.
- Oversaw daily operations, ensuring compliance with regulatory standards and internal policies to maintain a safe work environment.
- Led team in developing strategic plans to optimize operational efficiency and meet organizational goals.
Associate Manager
Mastek Ltd.
Navi Mumbai
08.2016 - 10.2022
- Travel bookings (domestic and international Air ticketing).
- Coordination for Travel arrangements & Hotel bookings of staff.
- Visa Processing for Work Permit, Business & tourist Visa for UK and US sectors & forex Arrangements.
- Coordination within various departments in the organization for admin activities or back office support.
- Maintenance of all travel related bills and invoices, filing & coordination with the accounts team regarding their payments or NDC's.
- Empanelment of new vendors as and when required.
- Negotiation with the existing and new vendors regarding prices and getting the contract or renewals done.
Research Coordinator
Motilal Oswal Securities Ltd.
Mumbai
02.2015 - 08.2016
- Maintenance & payments of several bills.
- Travel bookings (domestic and international Air ticketing).
- Coordination for Travel arrangements & Hotel bookings of staff.
- Coordination for Company Conference & Events.
- Visa Processing, forex Arrangements.
- Coordination within various departments in the organization.
Account & Admin assistant
O.G. Corporation India Pvt. Ltd.
02.2013 - 02.2015
- Admin support (Vendor Management & AMC Negotiation)
- Preparation of all petty cash and advance vouchers.
- Preparation of all cheque payments vouchers in Tally.
- Booking the Invoices of vendors for payable.
- Bank Reconciliation - on Daily Basis.
- Travel bookings. (hotel bookings, domestic and international Air ticketing)
- TDS working on monthly basis.
Travel Consultant
Cleartrip Travel Services Pvt. Ltd.
11.2011 - 01.2013
- Handling domestic & internationals reissue & issuing tickets.
- Preparing daily reports & maintaining data for all amendments & bookings on daily basis.
- Worked on multi GDS Galileo & Amadeus at the ration of 2:8.
- Back office operations maintenance.
Sr. Customer Service Representative
Sutherland Global Services
11.2010 - 10.2011
- Issuance, Cancellations, Amendments, Revalidation & Refunds of GDS & LCC carriers for B2C Customers.
- Providing accurate and timely solutions to customer queries and problems.
- Worked on GDS system Galileo.
Education
Bachelor of Commerce -
University of Mumbai
Diploma - Tours and Travels
Skills
Operations management
Project management
Customer rapport
Staff management
Contract management
Negotiation
Contract negotiation
Public speaking
Compliance
Timeline
Associate Manager
Mastek UK Limited
10.2022 - Current
Associate Manager
Mastek Ltd.
08.2016 - 10.2022
Research Coordinator
Motilal Oswal Securities Ltd.
02.2015 - 08.2016
Account & Admin assistant
O.G. Corporation India Pvt. Ltd.
02.2013 - 02.2015
Travel Consultant
Cleartrip Travel Services Pvt. Ltd.
11.2011 - 01.2013
Sr. Customer Service Representative
Sutherland Global Services
11.2010 - 10.2011
Diploma - Tours and Travels
Bachelor of Commerce -
University of Mumbai