Preeti Khanna
London, UK,United Kingdom
Summary
Business Technology Leader with 10+ years in the global pharmaceutical industry, specialising in data management and engineering solutions. Skilled in leading digital transformation programs and GenAI initiatives for top pharma clients. Expertise in designing compliant, cloud-native solutions and enhancing operational efficiencies.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Business Technology Solution Consultant
ZS Associates
London, United Kingdom
01.2021 - 06.2025
- Orchestrated multi-million dollar Customer 360, Product 360, and Patient 360 data program across US and global markets, ensuring delivery excellence over seven years, resulting in six-year contract renewal.
- Designed and implemented a Next-Gen Clinical Data Repository, transitioning from legacy SAS-based platform to containerized solution for exploratory analytics and regulatory submissions.
- Championed GenAI strategy within client's Data Office by developing proofs of value and scalable augmentation blueprints for AI integration.
- Delivered innovative GenAI/LLM-powered solution for natural language querying of structured datasets, achieving 25% productivity increase in first quarter.
- Collaborated with senior leadership in Global Commercial and R&D to establish compliant cloud-native data engineering solutions.
- Generated over $5M in business development proposals focusing on Clinical Data Management, GTM enablement, Customer 360, and AI-driven digital transformation initiatives.
- Partnered with over ten clients to execute data and digital transformation projects using Python, AI/ML, and GenAI, resulting in 4,000 hours of operational efficiencies and 70% improvement in brand performance KPIs.
- Led IDMP-compliant data modelling initiatives to integrate complex product and regulatory data into centralized frameworks.
Business Technology Solution Associate Consultant
ZS Associates
Gurgaon, India
07.2018 - 12.2020
- Led cross-functional team of 8+ analysts, overseeing project delivery across Agile and Waterfall methodologies, resulting in timely delivery of customer master data for 10+ critical downstream systems.
- Mentored team of 15+ analysts, enhancing subject matter expertise in Master Data Management, Quality and Governance Processes
- Acted as Techno-Functional Lead for US Customer 360 program, integrating 150+ data sources across 10 therapeutic areas and 26 brand portfolios
- Spearheaded change management initiative with 50+ stakeholders, reducing Commercial Ops cycle from 75 to 45 days.
- Developed data modeling solutions, achieving 70% increase in sales-to-target rollup for Oncology area.
- Designed scalable digital stewardship solutions using Python and RPA, generating approximately 2,500 operational hours in savings.
- Drove GTM strategy for Dermatology and Oncology, ensuring successful product launches through targeted HCP engagement.
Business Technology Solution Associate
ZS Associates
Gurgaon, India
03.2016 - 06.2018
- Led end-to-end stewardship process of unstructured data from 120+ source systems, reducing duplicate accounts by approximately 50% and optimising commercial operations lifecycle by 40%.
- Designed and implemented an automated Incident & Data Change Request management system, achieving a 12.5% month-over-month reduction in manual efforts.
- Developed SQL-based automated Data Quality Reporting framework for 26+ brand products, reconciling over 5,000 complex metrics and halving quarterly manual data quality efforts.
- Spearheaded digital transformation initiatives, identifying automation opportunities that cut FTE requirements by 50% across pharma data management processes.
- Defined governance processes for field-submitted data change requests, automating triage for 8+ DCR types and enhancing accuracy and turnaround time.
- Represented team onsite in over five key client engagements, gathering requirements and co-developing solutions while independently managing relationships.
Analyst
KPMG
Gurgaon, India
01.2015 - 02.2016
- Managed a Master Data repository with over 2 million records using SQL, ensuring accuracy.
- Conducted daily SQL-based data analysis to investigate and resolve licensing gaps.
- Contributed to a ~7% increase in annual profits through enhanced software compliance.
- Received the Exemplary Performance Award for significant contributions within six months.
Education
B.Tech - (Electronics & Communication Engineering)
GGSIPU
Delhi,India 08.2010 - 07.2014
Skills
Data & Analytics: SQL, Python, Excel, Snowflake, Tableau, Power BI, RPA, AI/ML, GenAI(LLMs,RAG)
Data Engineering & Governance: Reltio, ETL, Collibra, Master Data Management, Data Stewardship, Data Products, Metadata Management, AWS S3
Pharma & Clinical Systems: SAP, Veeva CRM, IQVIA, OneKey, Events Data, SDTMs, AdaMs, RIM, eSubmission, GxP, GCP Guidelines, IDMP Modelling
Cloud & Digital Platforms: AWS, ServiceNow
Strategy & Leadership: Digital Transformation, GTM Strategy, Client Engagement, Project Management, Business Development, Change Management
Certification
- Clinical Research & Drug Development Process, University of Chicago
- Agile Certified Practitioner, PMI
- GenAI Immersion Program, Percipio
- Automation Anywhere Certified Master RPA Professional, Automation Anywhere
- Snowflake Pro Core Certification, Percipio
Timeline
Business Technology Solution Consultant
ZS Associates
01.2021 - 06.2025
Business Technology Solution Associate Consultant
ZS Associates
07.2018 - 12.2020
Business Technology Solution Associate
ZS Associates
03.2016 - 06.2018
Analyst
KPMG
01.2015 - 02.2016
B.Tech - (Electronics & Communication Engineering)
GGSIPU
08.2010 - 07.2014