Caring professional with experience in assisting individuals with daily living activities, medication management, and personal hygiene. Compassionate and patient, ensuring safe and supportive environment while promoting independence and dignity. Skilled in communication and building trust with clients and their families.
Overview
2
2
Languages
1
1
Certification
5
5
years of professional experience
Work History
Personal Support Worker
Family Action
Middlesbrough
02.2026 - Current
Assisted patients with daily activities, promoting dignity and independence through bathing, grooming, and dressing.
Administered medications to clients unable to self-administer.
Assisted clients with transportation needs, including walking and pushing wheelchairs.
Provided companionship, actively listening to clients, and engaging in meaningful conversation to combat loneliness.
Engaged clients in reading, games, and activities to enhance mental wellbeing and provide companionship.
Identified specific behaviours requiring intervention and collaborated with qualified personnel to address them.
Actively listened to patients' complaints and feedback, implementing improvements to enhance quality of care.
Maintained confidentiality and privacy, respecting clients' rights and personal preferences.
Kept spaces clean and organised, handling linens, clothes washing and basic housekeeping.
Healthcare support worker
Mother & Child Medical Center NG
01.2022 - 07.2025
Monitored and administered medication in line with established protocols, safeguarding client health and wellbeing
Conducted regular assessments to identify changing needs and adapted care plans to ensure personalised care.
Assisted Service users with personal care, including dressing, washing, mobility, and general hygiene needs, under the guidance of healthcare team leaders
Responded promptly and approximately to adults with a wide range of needs, disabilities and circumstances
Supported children in developing positive health and personal habits such as eating routines, rest and toilet training
Prepared and served meals, providing feeding assistance to support nutritional health.
Facilitated recreational activities for clients to promote social interaction and enhance overall well-being.
Education
Bachelor of Science - Mass communication
ESAE Benin Republic
Cotonou
01-2022
Certified Support Worker -
Heartbeatz UK Academy
Basic First Aid Certification -
Skills
Empathy and Compassion
Effective Communication
Problem Solving
Team Collaboration
Patient care
Medication administration
Personal hygiene assistance
Health monitoring
Care plan adaptation
Client relationship management
Team collaboration
Time management
Emotional support
Confidentiality maintenance
Activity planning
Communication skills
Safety protocols
Transportation support
Teamwork
Positive attitude
Client bathing and dressing
Bathing and dressing assistance
Personal care
Customer service excellence
Patient safeguarding
Cleaning and housekeeping
Personal hygiene support
Autism spectrum disorder knowledge
Dementia awareness
Mobility support
Elderly care knowledge
First Aid
Mental health support
Infection control protocol
Person-Centred Approach
Certification
Moving and Handling Theory
Practical Moving and Handling
Basic First Aid Awareness
Safeguarding Adults Level 1 & 2 (Adult Support and Protection)
Caregiving, home health & nurse aide
Safeguarding Children Level 2
Keeping Children Safe in Education
Infection Control
Health and safety
Tier 2 Dementia Training
Custom
Developing Understanding of Health & Safety in care environments and infection control measures
Committed to continuous learning to provide safe, person-centered, and high-quality care