Experienced Administrative Assistant with over eight years of expertise in office administration, providing comprehensive support to executive teams and ensuring seamless office operations. Skilled in handling high-volume calls and emails with a professional demeanour, organizing and maintaining documents, and managing schedules with precision. Known for strong organizational skills, a keen eye for detail, and proficiency in Microsoft Office, Google Suite, and QuickBooks. Committed to contributing positively to team dynamics and enhancing operational efficiency.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Support worker/ Administrative Assistant
New hope Organization
watford, Hertfordshire
03.2024 - 10.2024
Manage all incoming calls and emails, ensuring timely and courteous communication with clients, vendors, and internal teams
Perform daily clerical tasks such as filing, photocopying, and scanning, contributing to a well-organized office environment
Execute accurate data entry to update and maintain records in company systems, minimizing errors and improving information accessibility
Utilize computerized systems to coordinate schedules, appointments, and company correspondence efficiently
Assist with financial record-keeping, including processing invoices and tracking expenses using QuickBooks
Prepare comprehensive reports, presentations, and documentation using Google Suite and Microsoft Office applications
Support various administrative tasks as required, fostering a positive and efficient workplace
Encouraged social integration by facilitating community involvement opportunities.
Enhanced wellbeing of patients by providing emotional support and companionship.
Promoted mental stimulation through conversation, reading and games resulting in enhanced cognitive function.
Built strong patient relationships through compassionate care and friendly rapport building.
Provided physical and emotional support, employing compassionate care to help individuals achieve their full potential.
Senior Administrative Assistant
Roche Product Limited
03.2022 - 09.2024
Coordinated with office teams to handle high-volume calls and emails, maintaining professional communication standards
Organized and managed files, documents, and records, ensuring easy access and secure storage
Performed data entry with a high degree of accuracy, updating the system and contributing to project tracking
Scheduled meetings and appointments, organized calendars, and managed travel arrangements for executive staff
Collaborated in maintaining financial records, processing invoices, and monitoring expenses in QuickBooks
Assisted with the preparation of reports, presentations, and other business documents using Microsoft Office and Google Suite
Participated in various general office tasks, promoting a collaborative and productive work environment
Prepared reports with meticulous attention to detail.
Updated record keeping systems for more accurate data tracking.
Implemented new administrative procedures; increased workflow efficiency.
Coordinated meetings to facilitate seamless communication and planning.
Assisted in new hire orientation to integrate employees smoothly into company culture.
Partnered with management to implement processes and complete special projects.
Office Administrator
Daraju Product Industries
01.2018 - 03.2022
Managed daily office communication, responding to inquiries and coordinating with clients and internal teams
Performed data entry and maintained detailed and organized electronic records for the office
Handled scheduling for client meetings and internal events, ensuring seamless calendar management
Conducted invoice processing and expense tracking to support financial reporting, working with QuickBooks as needed
Assisted in preparing high-quality documents and reports for client meetings and presentations
Supported the administrative team in various tasks, maintaining a collaborative and efficient work environment
Streamlined office operations by implementing effective filing systems.
Enhanced team efficiency for seamless workflow management.
Provided administrative support during high-pressure periods, aiding overall productivity.
Processed invoices and financial data with strong eye for detail.