Precious Mzembe

• Monitored progress regularly, addressing any issues promptly and appropriately.
• Leading the team towards meeting daily targets.
• Achieved higher client satisfaction rates to proactive problem-solving techniques.
• Identified areas of improvement through regular performance reviews.
• Liaising with families and other professionals involved in residents care.
• Monthly reviewing of care plans and risk assessments.

Day to day running of shifts.

Leading the team.

Administering medication.

Liaising with GPs and other professionals.

Care planning/ reviews/audits.

Team supervisions/ Appraisals.

Liaising with families.

Completing documentation effectively.

Day to day running of shifts.

Leading the team.

Administering medication.

Liaising with GPs and other professionals.

Care planning/ reviews/audits.

Team supervisions/ Appraisals.

Liaising with families.

• Leadership and teamwork.
• Understanding the organisation operations.
• Identifying customer needs and meeting them
• Medication administration/ audits/ordering.
• Care planning/and monthly reviews and adhoc.

• Developed open and professional relationships with team members to facilitate effective issue resolution
• Gp rounds
• Care planning
• Monthly care plan audits/reviews
• Staff supervisions/Appraisals
• Medication ordering/ audits
• Liaising with local authority
• Working hand in hand with deputy manager and home manager in daily running of care home.

• I worked hand in hand with the Home manager, on the daily running of the home
• Care planning and monthly reviews
• Arranging hospital appointments for residents
• Ensuring the Home is compliant with the current CQC guidelines
• Other responsibilities included:
• CQC Notifications
• GP visits
• Staff supervisions/ Appraisals
• Sorting Staff Rota
• Monthly Audits
• Medication Ordering

• Assisting Residents with day to day living, personal care
• Providing daily activities on person centred level.

• Provided pleasant welcome to all customers and offered assistance with browsing and purchasing needs.

• Providing care for the elderly on daily basis, assisting with personal care and feeding.

• Care for the elderly and infirm
• Assisting with personal care and meals.

• Prepared sandwiches and salads for well know supermarkets and airports.

• Delivered an exceptional level of service to each customer by listening to concerns and answering questions.