Precious Law
Antrim ,Antrim and Newtownabbey
Summary
Dedicated professional with a strong background in customer service and communication. Demonstrates exceptional organisational skills, multitasking abilities, and quick decision-making under pressure. Proficient in telephone skills, GPS navigation, and maintaining professionalism in all interactions. Committed to delivering high-quality service and achieving career growth through continuous learning and development.
Overview
1
1
year of professional experience
Work History
Dispatcher
SML TAXI
Antrim , Antrim
10.2023 - Current
- Ensured seamless operations by coordinating dispatch schedules.
- Streamlined communication for quicker response times.
- Maintained excellent customer service by addressing queries promptly.
- Prioritised tasks to ensure timely deliveries.
- Handled high volumes of inbound calls calmly under pressure.
- Delegated tasks efficiently to achieve operational objectives.
- Monitored driver whereabouts using GPS tracking systems for accurate updates.
- Managed shift changeovers smoothly, ensuring continuity in operations.
- Notified customers regarding availability, status and shipment date.
Education
GCSEs -
Parkhall College
Antrim 06/2023 -
Skills
- Good customer service
- Good communication
- Can work under pressure
- Quick decision-making
- Strong organisational skills
- Multitasker
- Telephone skills
- Assertiveness
- Written and verbal communication
- Professionalism
- GPS Navigation
Affiliations
- gymnastics, GAA football
Accomplishments
Won multi awards in club competitions in NI, and also represented country In gymnastics.
I also won player of the year in my local GAA club of which in the same year, we were the First Ladies team to win the league in our division for our club.
References
References available upon request.
Timeline
Dispatcher
SML TAXI
10.2023 - Current
GCSEs -
Parkhall College
06/2023 -
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