Detailed orientated individual experienced in administrative procedures. Oversees day-to-day duties with strong planning and organisation skills to delivers projects in timely manner.
Overview
20
20
years of professional experience
6
6
years of post-secondary education
Work history
Agile Project Manager
News UK
London, London
03.2021 - Current
Led a team of 8 engineers as well as UX researches and designers to deliver cutting-edge curation tooling for The Times, The Sunday Times and The Sun online publications.
Managed large and small BAU projects from inception to delivery.
Worked closely with Product team to aligned IT strategy with business needs, prioritising value for money and benefit to the end-user.
Set clear project plan goals and objectives, defining roles and producing schedules and timelines for tasks.
Reported progress to leadership teams as well as stakeholder
Analysed in advance any blockers, conflicts or dependencies which may hamper delivery, thereby minimising disruptions.
Strategically planning and communicating scheduled down-time and management of upgrades and patching.
Implemented a mix of Agile and Waterfall methodologies to cater for ever-changing landscape of each project
Collaborated with cross-functional teams to brainstorm technical solutions to business problems.
Developing workflows and processes for each project ensuring resource availability as well as dependant parties availabilities
Prepared reporting using JIRA tools for the team at the various SCRUM ceremonies as well as reporting or management.
Proficient in JIRA, MIRO, JIRA PRODUCT DISCOVERY
Planned and managed Project Increment Planning each quarter.
Led onboarding of new starters.
Agile Project Manager
Ministry of Justice
London, London
12.2016 - 02.2021
Managed large-scale for HMCTS from inception to delivery - these projects included implementation of IDAM functionality, Payment processes and online immigration appeals.
Led a team of 12 developers and supporting staff to ensure smooth delivery.
Managed and ran all scrum ceremonies.
Maintained smooth-running business operations by delegating priorities to staff abilities.
Aligned IT strategy with business needs, prioritising value for money, security and contractual requirements.
Created visual representations of data for reports, presentations and meetings.
Analysed in advance any blockers, conflicts or dependencies which may hamper delivery, thereby minimising disruptions.
Strategically planning and communicating scheduled down-time and management of upgrades and patching.
Agile Project Manager
Financial Times
London, London
02.2016 - 11.2016
Managed the large-scale project of adapting SALESFORCE for the subscriptions team to maximise their outreach.
Managed and ran all scrum ceremonies.
Maintained smooth-running business operations by delegating priorities to staff abilities.
Aligned IT strategy with business needs, prioritising value for money, security and contractual requirements.
Created visual representations of data for reports, presentations and meetings.
Analysed in advance any blockers, conflicts or dependencies which may hamper delivery, thereby minimising disruptions.
Reported to team leadership on progress
Business Analyst
McDonald's Europe
London, London
02.2015 - 12.2015
Analysed business processes, systems and data to identify opportunities for enhancement and efficiency.
Applied strong analytical skills to translate business requirements into effective technical solutions.
Documented process flows and implemented requirements for functional improvements.
Worked closely with stakeholders to define key performance indicators (KPIs) and establish metrics for processes and projects.
Responsible for the deployment of the eCommerce mobile ordering app and web solution for ordering, across Europe in an Agile environment
Elicited and validated business requirements from each Market in Europe to localize the app and website according to the countries terms of business, marketing and outreach endeavors
Managed the UX review and subsequent amends of the designs provided for both mobile and web
Managed the product and sprint backlog and worked in collaboration with stakeholders to prioritize backlog items
Worked with McDonald’s USA to validate requirements and then create wireframes, themes, epics, user stories and process flow models to commence build
Created and managed test scripts from a user experience perspective, based on market feedback
Ensured environment readiness of all the back-end systems that fed into the app and website before user testing could commence
Created and maintained the product roadmap, together with change request documentation and ensured correct defect triage during the test phase using JIRA
Provided status updates to stakeholders and team members on a regular basis
Participated (and in some cases lead) the SCRUM ceremonies (sprint planning, daily scrum meetings, reviews and retrospectives)