PRAVINA CHEEKOORY
Nottingham
Summary
Customer-focused professional with experience in hospitality and delivering high-quality service, communicating with people from different backgrounds, working as part of a team and handling customer needs professionally. Friendly, adaptable and well-presented, with strong communication and problem-solving skills. Looking to bring my customer service experience and positive approach to a cabin crew role with Emirates.
Overview
4
4
Languages
1
1
Certification
4
4
years of professional experience
Work History
Volunteer Legal Assistant
Support Through Court
Nottingham
09.2025 - 01.2026
- Supported individuals attending court by providing clear, practical information and guidance throughout the process,
- Used strong listening and communication skills to understand individual needs and provide appropriate support.
- Maintained confidentiality and handled sensitive personal information with professionalism and discretion.
Volunteer Tutor
Action Tutoring
Highfields Primary School
05.2025 - 08.2025
- Supported students with Mathematics by explaning concepts clearly and adapting lessons to suit different learning needs and abilities.
- Built positive relationships with students, using patience, encouragement and strong communication skills to improve their confident and academic progress.
Waitress
Dolce Vita
Mauritius
09.2021 - 09.2023
- Provided attentive and personalised service in a well-known Italian restaurant, creating a welcoming and enjoyable experience for every guest.
- Managed multiple tables during busy periods while remaining organised, professional and focused on delivering a high standard of service.
- Handled customer concerns professionally and calmly, finding suitable solutions while maintaining a positive relationship with the guest.
- Built strong communication skills by serving customers from different backgrounds and adapting my approach to their individual needs.
Education
Nottingham Trent University
Nottingham01-2026
Rajcoomar Gujadhur State Secondary School
Mauritius01-2023
Skills
- Customer Service & Guest Relations
- Excellent Communication Skills
- Teamwork & Collaboration
- Multitasking in Fast-Paced environments
- Problem-Solving & Conflict Resolution
- Professional and Friendly Manner
- Adaptability & Flexibility
- Cultural Awareness
Languages
English
Advanced
C1
French
Intermediate
B1
Hindi
Intermediate
B1
Mauritius Creole
Proficient
C2
Certification
Makeup Artist Certificate| U Wellness Spa, Mauritius| Aug 2025
Timeline
Volunteer Legal Assistant
Support Through Court
09.2025 - 01.2026
Volunteer Tutor
Action Tutoring
05.2025 - 08.2025
Waitress
Dolce Vita
09.2021 - 09.2023
Nottingham Trent University
Rajcoomar Gujadhur State Secondary School