Sr. F & A Delivery Executive
IBM Daksh
- Cash applications(Multi country)
Praveen Kumar
Associate Manager
Bangalore
Summary
As a People Manager position, responsible for Ensuring that all team members are productive, happy, and meeting their personal and professional goals Working closely with hiring managers, recruiters, and upper management to determine team member’s needs, compensation plans, and other strategic people functions handling Cash applications roles in the Order to Cash process tower across large MNC customer base. Have been growing through the ranks and started as a associate to currently managing team of resources for the full Cash Applications (EMEA Region) unit of the client.
Work History
Senior Cash applications Analyst
Oracle India Pvt, Ltd.
07.2014
- Cash applications
Associate Manager (AM)
HCL Technologies Ltd
- Current
- Cash applications(Multi country)
Education
MBA in Finance -
Shesadripuram Institute of Management studies, Bangalore University
B.B.M in Finance - undefined
S.K.N.G 1st Grade Government Degree College, Gulbarga University
PUC in Commerce - undefined
C.M.N. College Karatagi, Dept of Pre-University Education Karnataka
SSLC - undefined
S.S.B.E.M. School Karatagi, Karnataka State Board
Skills
Quick learning and understanding concepts
Job Profile
Order to cash (IBM, Oracle, Xerox & HCL). Allocation of work and working with the team members to solve the issues. Applying the cash to the customer account. Different line of business Hardware, Software, Licenses, Cloud, Support Renewal. Working with upgrading, migration and issues. Interacting with the customer for Remittance and Credit Notes timely manner. Achieving cash target and solving customer queries. Coordinating with internal departments (Cash Collections, Accounts Payable, Project accounting, Order management and Credit) to make sure issues, requests and queries are addressed and resolved in a timely manner. Dispute Management, Resolving Queries of the customer and Stakeholder. Attending all emails received from customer for any queries, customer complaints, urgent processing of Credits, and queries from internal department. Sending Reports to the Management like Cash Inflow, Cash Targets, Write off List, List for the entire team. Conducting Hurdles for the team on a Weekly basis, updating the team on the process. Suggested & Implemented process improvement ideas. Working in Excel, Oracle tool R12, SAP and other applications. Working on the GL account (Clearing the suspense account). Preparing the monthly cash and Suspense report. Processing Refunds and transfers. Other day to day activities (Adjustment, queries, downloading bank statements, Treasury reports and cheque payments, etc).
Personal Information
- Specialization: MBA (Finance & Marketing)
- Father's Name: Srinivas Shetty G
- Date of Birth: 09/20/84
Roles And Responsibilities
- Preparing cash report.
- Preparing unmatched and unallocated (Ageing) report.
- Reconciliation of Accounts on a Monthly Basis
- Processing of Invoices and Statements received from Clients and Banks.
- Processing of Cheques.
- Downloading Bank Statements on a Daily Basis.
Summary
Handling all day to day people management activities. Focused on employee motivation and guidance to achieve process goals and objectives. Experienced in conflict resolution., Handling customer escalations and issue resolution. Work allocation and management for team members. Experienced in process metrics reporting. Experienced in doing root cause analysis for variance in performance like the Performance tracker. Worked on process improvement initiatives. Presenting performance and escalating issues to Client Stakeholders on Weekly and Monthly calls. Maintain and work on issue log and action items., Proficiency in Windows 2007, XP, MS Office, MS Excel. SAP application & Oracle R12 tool X-SAP, Pro-Finance & CPBI
Languages
English, Hindi, Kannada, Telugu
Cashapplication
This is an Integral part of Clint in servicing client by providing options of Accounts Receivable using various applications, Usage of SAP and Oracle for Invoice Processing, CITRIX for Banking Account updating.
Disclaimer
I declare that the information given above is true to the best of my knowledge.
Timeline
Senior Cash applications Analyst
Oracle India Pvt, Ltd.
07.2014
Sr. F & A Delivery Executive
IBM Daksh
Associate Manager (AM)
HCL Technologies Ltd
- Current
MBA in Finance -
Shesadripuram Institute of Management studies, Bangalore University
B.B.M in Finance - undefined
S.K.N.G 1st Grade Government Degree College, Gulbarga University
PUC in Commerce - undefined
C.M.N. College Karatagi, Dept of Pre-University Education Karnataka
SSLC - undefined
S.S.B.E.M. School Karatagi, Karnataka State Board
Similar Profiles
Lalita MamgainLalita Mamgain
Senior Customer Service Executive at IBM DakshSenior Customer Service Executive at IBM Daksh
Mridul KumarMridul Kumar
Senior Accountant at IBM Daksh and IBM India, GurgaonSenior Accountant at IBM Daksh and IBM India, Gurgaon
Deepak NegiDeepak Negi
Team Leader at IBM Daksh Chandigarh (India & US) BusinessTeam Leader at IBM Daksh Chandigarh (India & US) Business