Praveen Kashyap
London,eng
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work history
Receptionist
Holiday Inn Express
London, England
2024.11 - Current
- Contributed to a friendly work environment, fostering positive staff morale.
- Enhanced company image with professional greeting and handling of guests.
- Maintained visitor logs meticulously, aiding in security management.
- Greeted guests promptly upon arrival, fostering a friendly atmosphere.
- Updated contact lists regularly, ensuring effective communication channels remained open.
Receptionist
Harefield Manors
London, England
2023.10 - 2024.11
- Improved office efficiency by managing incoming calls and direct them to appropriate departments.
- Coordinated with maintenance staff to ensure cleanliness and hygiene standards met in the lobby area.
- Maintained updated records of visitors' logs daily, ensuring accuracy in data entry..
- Organised files to ensure easy document retrieval.
- Collaborated with housekeeping staff for efficient room preparation.
- Coordinated room assignments for optimal guest experiences.
Travel Coordinator
American Express
Gurugram
2019.04 - 2020.03
- Working on GDS (Sabre)
- Taxes refund and retrieve
- Resolve customer complaints via email, phone
- Use mails to reach out to customers and verify account information
- Greet customers warmly and ascertain problem or reason for mails
- Cancel or upgrade accounts
- Assist with placement of orders, refunds, or exchanges
Education
Bachelor Of Commerce -
Jiwaji University
2015.01 - 2018.01
MSC - International Business Management
University of west London
2023.09 - 2025.06
Skills
- E-mails Expert
- Microsoft Excel Experienced
- Communication Expert
- Rezlynx
- GDS Expert
- Sky speed Expert
- Customer Service
- Opera PMS
- Multitasking
Custom
- Music
- Video games
Personal Information
Timeline
Receptionist
Holiday Inn Express
2024.11 - Current
Receptionist
Harefield Manors
2023.10 - 2024.11
MSC - International Business Management
University of west London
2023.09 - 2025.06
Travel Coordinator
American Express
2019.04 - 2020.03
Bachelor Of Commerce -
Jiwaji University
2015.01 - 2018.01