Praveen Kalaialakan
London
Summary
Customer-focused retail professional with over 10 months of experience in fast-paced retail environments. Proven ability to deliver exceptional customer service, contribute to sales targets and efficiently process cash and card transactions. Experienced in handling refunds and exchanges while maintaining high visual merchandising standards. Currently studying BSc (Hons) Economics with Accounting at City, University of London and available for full-time work over the next four months, including weekdays, evenings and weekends.
Overview
4
4
years of professional experience
Work history
Sales Assistant
883POLICE
London
2025.08 - Current
- Consistently contributed to achieving sales targets by proactively approaching customers, identifying needs, and positioning premium products effectively
- Built strong relationships with customers in a high-footfall retail environment, increasing repeat custom and positive customer feedback
- Handled high volume of cash and card transactions, as well as customer refunds and exchanges, accurately during busy trading hours
- Maintained stock presentation and visualising product standards to maximise product visibility and drive impulse purchases
- Increased average transaction value by actively recommending complementary products and add-ons, directly contributing to improved weekly revenue targets
Trainee Accountant(Work experience)
Suresh Accountant
London
2022.08 - 2022.08
- Assisted maintaining financial records and updating Excel Spreadsheets.
- Organised business documents and supported day-today administrative tasks with accuracy and attention to detail
- Developed professional communication, organisation and problem- solving skills in an office environment
Education
GCSEs -
Wembley High Technology College
United Kingdom /2017 - /2022
A-Levels - Economics,Mathematics and Physics
Wembley High Technology College
United Kingdom /2022 - /2024
Bachelor of Science - Economics with Accounting
City University of London
City of london /2025 - /2028
Skills
- Customer Service
- Attention to Detail
- Till operation and Cash Handling
- Refunds & Exchanges
- Stock Replenishment
- Visual Merchandising
- Communication
- Teamwork
- Time Management
- Problem Solving
Affiliations
- Strength training and fitness
- Football
- Basketball
- Personal Development
Languages
English
Fluent
Tamil
Intermediate
References
References available upon request.
Timeline
Sales Assistant
883POLICE
2025.08 - Current
Trainee Accountant(Work experience)
Suresh Accountant
2022.08 - 2022.08
GCSEs -
Wembley High Technology College
/2017 - /2022
A-Levels - Economics,Mathematics and Physics
Wembley High Technology College
/2022 - /2024
Bachelor of Science - Economics with Accounting
City University of London
/2025 - /2028