Pratima Sood
High Wycombe
Summary
As a devoted high school teacher, Geography is my area of expertise, and I take great pride in tracking my students' academic success. I am resolute in developing a robust curriculum to drive them toward achieving their objectives. As an ingenious and adept instructor with over seven years of experience in this noble profession, I am equally proficient in teaching Social Science. Moreover, high school education is only one realm of expertise. I have also taught at the collegiate level and provided private tutoring services in the comfort of my student's homes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Customer Service Advisor
Tesco Mobile
High Wycombe
05.2023 - Current
- Developed strong customer relationships to encourage repeat business.
- Consulted with customers regarding needs and addressed concerns.
- Maximized revenue by proactively building and managing key customer relationships.
- Provided feedback from customers to management team for further review.
- Made outbound calls to obtain account information.
- Managed complex customer accounts requiring special attention or escalation.
- Audited customer account information to identify issues and develop solutions.
- Assisted customers with product selection, order placement, billing questions, and returns.
- Oversaw warranty counseling process to manage expense controls.
- Ensured compliance with all applicable laws regarding consumer protection.
- Reviewed current processes and procedures for accuracy and efficiency improvements.
- Adhered to company policies and procedures when handling customer inquiries or complaints.
Nursery Assistant
Childcare 4u
Marlow
05.2023 - 06.2023
- My utmost priority as a nursery assistant is to create a safe and nurturing environment for children between the ages of 2 and 5
- I strive to build strong relationships with the kids and their parents, ensuring everyone feels comfortable and well taken care of
- My employers can trust me to be dependable, organized, and able to work well independently and as part of a team
- I possess exceptional adaptability skills and can easily adjust to any changes that may arise in the workplace
- Although I don't have extensive experience in Forest School, I always take the initiative to ensure that the children receive the highest quality of care.
Post Graduate Geography Teacher
C F C Public School
Ludhiana
03.2016 - 04.2023
- Skilled in planning, evaluating, and revising curricula and course content
- Distinguished CBSE official external examiner and evaluator for board exams
- Proficient in maintaining accurate attendance records, grades, and academic documents
- Experienced in compiling, administering, and grading exams
- Objectively evaluates and grades student assignments, papers, and classwork
- Creates engaging course materials such as syllabi, homework assignments, and handouts.
College Lecturer
Khalsa College for women civil lines
Ludhiana
10.2015 - 01.2016
- Deliver lectures to undergraduate students on topics of Physical Geography, Cartography, World Geography, Thought of Geography, and Cultural Geography
- Evaluate and grade student class work, assignments, and papers
- Organized a field survey at a nearby village
- Coordinated a Geography model-making competition for B.A
- I, II, and III years.
Education
MBA - International Business
Buckinghamshire New University
High Wycombe 04-2024
M.A -
S.C.D. Government College
01-2015
B.Ed. -
Malwa Central College of Education For Women
01-2013
B.A. -
Khalsa College For Women
01-2012
12TH -
Khalsa Girl's Senior Secondary School
01-2009
10TH -
Bhartiya Vidya Mandir Sr. Sec. School
01-2007
Skills
- Possess a superior knowledge of the geography curriculum
- Skilled in MS Word and PowerPoint
- Proficient in communication (IELTS score overall, seven bands, no less than 65)
- Exhibits exceptional observational skills
- Proficient in classroom management
- Possess strong student engagement skills
- Classroom Management
- Environmental Science
- Team Teaching
- Learning Strategies
- Student Assessments
- Lesson Planning
- Human Geography
- Curriculum Design
- Student Engagement
- Lesson Plan Development
- Student Tutoring
- Field Research
- Public Speaking
- World Geography
- Curriculum Development
Certification
- CTET (Center Teacher Eligibility Test) qualified in 2016.
- Served as a faculty advisor for SHCSMUN (Sacred Heart Convent School Model United Nations Conference) in 2017.
- Attended a workshop on Effective Teaching Pedagogies and Stress Management on 06/29/19.
- Received a certificate of appreciation for exceptional use of the intelligence class in August 2019.
- Honored with the Subjective Master award by Questt on 06/05/21.
- Participated in the Capacity Building Programme on Promoting Creative and Critical Thinking, organized by CBSE on 10/28/22 and 10/29/22.
- Completed an online course on Fundamentals of Digital Marketing with Google.
References
References available upon request
Languages
Hindi
First Language
English
Upper Intermediate (B2)
B2
References
References available upon request.
Timeline
Customer Service Advisor
Tesco Mobile
05.2023 - Current
Nursery Assistant
Childcare 4u
05.2023 - 06.2023
Post Graduate Geography Teacher
C F C Public School
03.2016 - 04.2023
College Lecturer
Khalsa College for women civil lines
10.2015 - 01.2016
MBA - International Business
Buckinghamshire New University
M.A -
S.C.D. Government College
B.Ed. -
Malwa Central College of Education For Women
B.A. -
Khalsa College For Women
12TH -
Khalsa Girl's Senior Secondary School
10TH -
Bhartiya Vidya Mandir Sr. Sec. School
- CTET (Center Teacher Eligibility Test) qualified in 2016.
- Served as a faculty advisor for SHCSMUN (Sacred Heart Convent School Model United Nations Conference) in 2017.
- Attended a workshop on Effective Teaching Pedagogies and Stress Management on 06/29/19.
- Received a certificate of appreciation for exceptional use of the intelligence class in August 2019.
- Honored with the Subjective Master award by Questt on 06/05/21.
- Participated in the Capacity Building Programme on Promoting Creative and Critical Thinking, organized by CBSE on 10/28/22 and 10/29/22.
- Completed an online course on Fundamentals of Digital Marketing with Google.
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