Pratiksha Chauhan
London
Summary
- Aim to be progressive & go ahead with opportunities that give me the scope to apply my knowledge and experience and to play an active role in the organization's growth.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work history
Shop Manager & Office Administrator
Anglo Asian Cash & Carry Ltd
London
09.2021 - Current
- Till Operating & EOD accounts handling
- Planning & scheduling installation of new equipment, fixing IT issues in consultation with the service provider
- Introducing new systems to bring up the business
- Hiring, training, supervising, and evaluating staff members
- Preparing staff work schedules
- Addressing staff disputes, questions, and concerns
- Ensuring all staff adhere to safety standards, company policies, and procedures
- Managing and accounting for all money-handling procedures
- Ordering, recording, and managing inventory
- Ensuring the shop is adequately stocked, clean, and visually appealing
- Motivating staff members to provide excellent customer service
- Handling customer complaints
- Managing couriers, email correspondence, decision letters, dealing with HMRC & Brent Council, Water Company etc
- To resolve the issues.
Office Manager/ EA/ Travel Desk Manager
Nishith Desai Associates - Law Firm
Mumbai, India
08.2011 - 02.2021
- Handling/Greeting International visitors as Clients, Customers, and Partners in a highly professional manner
- Screened phone calls and routed callers to appropriate parties
- Keep and maintain accurate filing system for preservation of office information
- Assisted managers in compiling and organising materials for meetings
- Called maintenance team to perform repairs and inspections on office equipment
- Provided printing, photocopying scanning support to colleagues
- Coordinating with vendors on various aspects considering the necessary arrangements to be made in regards with the facility
- Sorting out queries pertaining to the Facility department
- Supervising & controlling various departments like Security, Housekeeping & Pantry
- Booking of Conference rooms, setting up of the work station & configuration of PC/Laptop along with the IT staff
- Checking of Invoices of all vendors and processing for payments
- Handle and oversee all travel arrangements (air, lodgings etc.) and operations
- Provide advice on travel documents, visas, travel insurance, etc
- Prepared, reviewed, and submitted team expense reports and reimbursements
- Maintaining Meeting Calendars / Meeting Schedules of Partners and Senior Associate, create email notifications, invitations and agendas for meetings, events and appointments
- Setting up/Connecting Video phone Calls / Video Conferencing with International Clients using Cisco VC Units
- Meeting all Travel Requirements domestic and International during Business Meetings - flights /Cab/Ferry/Limo booking
- Arrangement of Foreign Exchange (any Country) for Business travels
- Arrangement of Local Sim + Handset for foreign travels
- Hotel Stay Arrangements - Domestic International
- Updating associates Time Spent / Cost Entries etc using Elite http://www.elite.com/Elite-3E daily
- Coordination with Partners regarding upcoming Events and Speaker Invitations from Media as well as Clients
- Keeping a track of Vendor Payments and releasing the same on periodical basis
- Preparing Various Cheques - Vendor Payment, Conference Registrations, Staff Reimbursements
- Handling Petty Cash of 50,000 per month / Cash Tally every day
- Maintaining Petty Cash Vouchers and submitting to Accounts dept on monthly basis
- Conference Registrations / Online Purchase of PE Magazines using company Credit Card
- Preparing DD / Banking Requirements - Cheque/Cash withdrawal & Deposits
- Updating Punctuality Emails in the link (after 9am attendance record) for all the offices
- Attendance for CE (Continuous Education) Session happening every day in all the offices
- Arrangements of Cakes/Gifts/ Tokens for various events
- Helping HR in preparing/printing of offer letters/Appraisal Letters/ Confidentiality Agreements and taking specimen of appropriate partner/mentor on the same
Frontdesk Executive
Company, Volkswagen Group Sales India Pvt. Ltd
Mumbai, India
04.2011 - 08.2011
- Handling of EPBX Board Line with 250 extns
- Handling International visitors as Clients, Customers, and Partners
- Receiving Domestic and International calls & operating fax
- Coordinating with vendors on various aspects considering the necessary arrangements to be made in regards with the facility
- Sorting out queries pertaining to the Facility department
- Supervising & controlling various departments like Security, Housekeeping & Pantry
- Making necessary arrangements for clients (lunch, meeting room setup, setting up of the work station & configuration of PC/Laptop with the help of the IT, booking of dinner tables at restaurants if requested
- Arranging & coordinating for executive cars for visitors or epmloyees pick up and drops to & fro to office
- Checking Invoices of all vendors and processing payments
Frontdesk Representaive & Accounts Executive
Sigrun Realties Ltd
Mumbai, India
06.2009 - 03.2011
Branch Office Administrator
Global Direct (Associates of Vodafone Essar)
Mumbai, India
01.2008 - 06.2009
Head Cashier
Spencer's Supermarket
Mumbai, India
01.2006 - 12.2007
Education
Bachelor of Commerce -
Shreemati Nathibai Damodar Thackersey Women's University
2003
Skills
- Office Administration, Telephone Manner
- Highly Multitasking
- Time Management & availability at any hour during emergencies
- Support to team members at any given time
- Customer Service
- Work under pressure in fast-paced environment
- Travel arrangements
- Adaptable to any given situation and constructive approach to problem solving
- Excellent communication skills in English both in written & in dealing with Clients, Internal Senior Management, staff at all levels
- Always ready to accept new challenges and perform up to the mark
Timeline
Shop Manager & Office Administrator
Anglo Asian Cash & Carry Ltd
09.2021 - Current
Office Manager/ EA/ Travel Desk Manager
Nishith Desai Associates - Law Firm
08.2011 - 02.2021
Frontdesk Executive
Company, Volkswagen Group Sales India Pvt. Ltd
04.2011 - 08.2011
Frontdesk Representaive & Accounts Executive
Sigrun Realties Ltd
06.2009 - 03.2011
Branch Office Administrator
Global Direct (Associates of Vodafone Essar)
01.2008 - 06.2009
Head Cashier
Spencer's Supermarket
01.2006 - 12.2007
Bachelor of Commerce -
Shreemati Nathibai Damodar Thackersey Women's University
Similar Profiles
Dhruv KalyanDhruv Kalyan
Delivery Associate at Ontario Cash & CarryDelivery Associate at Ontario Cash & Carry
Jagjit KaurJagjit Kaur
Cashier Assistant at Brampton Cash and CarryCashier Assistant at Brampton Cash and Carry
Muhammad Yasir ZafarMuhammad Yasir Zafar
Sales Agent at Metro Cash And CarrySales Agent at Metro Cash And Carry
Erdrin RexhepiErdrin Rexhepi
Sales & Operations Assistant at Original Fire LtdSales & Operations Assistant at Original Fire Ltd
AYMAN ANWARAYMAN ANWAR
Administrative assistant at Empower TradersAdministrative assistant at Empower Traders