Summary
Overview
Work history
Education
Skills
Certification
Custom
Timeline
Generic

Pratik Salkar

Swansea

Summary

Result-driven banking professional with a strong background in business analysis, combining 9 years of experience in the financial sector with a proven track record of delivering strategic insights and driving operational improvements. Skilled in leveraging data analysis and business acumen to optimize processes, enhance decision-making, and ensure regulatory compliance.

Overview

11
11
years of professional experience
6
6
years of post-secondary education
9
9
Certification

Work history

Scale I Officer (Assistant Manager)

Canara Bank Ltd.
Goa
08.2015 - 09.2023
  • Extensive management experience with Banking systems and procedures, Financial Management, Management Audit, and Compliance.
  • Streamlined workflows by improving system knowledge, improving processing times.
  • Analysed customer history and financial reports to assess risk and creditworthiness.
  • Educated clients on loan products available to facilitate decision-making, describing complex terms in easy-to-understand language.
  • Progressed legal action for overdue accounts.
  • Optimised customer service communication by maintaining accurate applicant records in company CRM.
  • Controlled credit risk by analysing portfolio and identifying potential issues impacting client security.
  • Recommended credit rating procedures resulting in increased risk analysis accuracy.
  • Evaluated client credit check outcomes to provide complete financial advice.
  • Documented client applications for personal, business and mortgage loans.
  • Built positive relationships with lenders to achieve optimal client deals.
  • Conducted market research and competitor analysis to identify business opportunities and support strategic decision-making.

Senior Officer

ICICI Bank Ltd
Goa
06.2014 - 04.2015
  • Opened customer accounts and provided smooth onboarding services.
  • Investigated customer queries to provide timely financial solutions.
  • Carried out thorough customer assessments to minimize financial risk.
  • Informed customers of changes to products, services and laws affecting current accounts.
  • Processed accurate and timely insurance applications, updates and claims.
  • Generated memos for fixed deposit renewals and fixed deposit closures.
  • Built positive customer relationships for optimized branch loyalty.
  • Working knowledge of KYC norms and guidelines.
  • Gathered and documented business requirements, working closely with stakeholders to ensure alignment with strategic
    objectives.

Process Executive

Infosys BPO Limited
Pune
05.2012 - 07.2013
  • Observed workflow to establish system development priorities.
  • Responsible for processing orders and managing deliveries for P&G India.
  • Successfully worked with SAP ERP for one year, specializing in the Sales and Distribution (SD) module.

Education

Bachelor Of Commerce - Accounting

GVM's GGPR College of Commerce & Economics
Goa, India
06.2009 - 05.2012

Post Graduate Diploma in Banking Operations - Banking Operations

IFBI NIIT
Goa, India
09.2013 - 06.2014

Post Graduate Program in Management (PGPM) - Finance and Accounting

IMT Ghaziabad
India
03.2022 - 02.2023

Masters in Business Administration (MBA) - Business Analysis

Liverpool John Moores University
Liverpool
03.2023 - 02.2024

Skills

  • Business Analysis
  • Customer Relationship Management
  • MS Office
  • Auditing Compliances
  • Credit Administration
  • SAP FICO
  • Communication
  • Networking Skill
  • Business Strategy
  • Analytical Skills
  • Team Management
  • FLEXCUBE 70, 118
  • Finacle 7
  • SAP
  • Banking Systems: Core banking systems, CRM platforms
  • Data Analysis: Excel
  • Leadership
  • Accounting
  • Time management
  • Problem-solving

Certification

  • Customer Service & Banking Codes and Standards, IIBF, Mumbai, Maharashtra, 06/17
  • Anti-Money Laundering and Know Your Customer, IIBF, Mumbai, Maharashtra, 11/17
  • Junior Associate of Indian Institute of Bankers, IIBF, Mumbai, Maharashtra, 12/17
  • SAP for Beginners course, SAP ERP, Udemy, 01/23
  • What is Business Analysis?, LinkedIn Learning, 05/23
  • Introduction to Data Science, LinkedIn Learning, 04/23
  • Business Analysis Foundation, LinkedIn Learning, 05/23
  • ChatGPT4-ChatGPT for Product Management & Business Analysis, Udemy, 06/23
  • Business Ethics and Social Responsibility, London School of Business Administration, 12/23

Custom

Thesis on Business Analysis in the field of Software Development, This thesis topic would explore the ways in which business analysts work with software developers to ensure that software products meet the need of end-users and stakeholders.

Timeline

Masters in Business Administration (MBA) - Business Analysis

Liverpool John Moores University
03.2023 - 02.2024

Post Graduate Program in Management (PGPM) - Finance and Accounting

IMT Ghaziabad
03.2022 - 02.2023

Scale I Officer (Assistant Manager)

Canara Bank Ltd.
08.2015 - 09.2023

Senior Officer

ICICI Bank Ltd
06.2014 - 04.2015

Post Graduate Diploma in Banking Operations - Banking Operations

IFBI NIIT
09.2013 - 06.2014

Process Executive

Infosys BPO Limited
05.2012 - 07.2013

Bachelor Of Commerce - Accounting

GVM's GGPR College of Commerce & Economics
06.2009 - 05.2012
Pratik Salkar