Summary
Work history
Education
Skills
Additional Information
Accomplishments
Timeline
pwb
Pratik Ranjan

Pratik Ranjan

Pune,India

Summary

Driven Key Account Manager with experience in first-class sales service, offering excellent budget-control and negotiation skills for profitable stakeholder relations. Proactive and professional for responsive team support in pressured, target-driven environments. Have demonstrated strong expertise in New Business Development, Strategic Alliances, Client Acquisition, Team Handling and Channel Sales.

Work history

Key Account Manager

21 North Europ Assistance
Pune
11 2022 - Current
  • Operating as the lead point of contact for all matters specific to my accounts.
  • Overseeing customer account management, including negotiating contracts and agreements to maximize profit.
  • Employed exceptional rapport-building skills to nurture key relationships.
  • Provided first-class client services, from onboarding to daily account management.
  • Identified new business opportunities and increased lead generation to grow profits.
  • Monitored commercial performance of full portfolio, scheduling consistent follow-ups with each account.
  • Managed multiple accounts with high-quality client care through tactical planning and campaign delivery.
  • Built and developed constructive relationships with clients to increase account spending and loyalty.
  • Led client negotiations and supply contracts to achieve cost-effective outcomes.
  • Analysed market and competitor activity to capitalise on trends and innovate client services.
  • Resolved client complaints quickly and used feedback to improve account management services.
  • Reported on account progress, targets and forecasts and sought solutions to performance issues.
  • Enforced service standards to maintain establishment reputation for excellence.
  • Monitored competitor activities, responding creatively to maintain relevancy and competitive edge.

Senior Business Development Manager

GoMechanic
Pune
06 2019 - 10 2022
  • Successfully setup and scaled 4 channels: Diversion Channel, Offline, B2B and Agency Channel in 6 months, setup and led insurance team. These channels contribute to 70% of total regional sales.
  • Started Strategic Partnership Channel with Insurance Companies for Online Lead Diversion which accounts for 30% of overall business with zero customer acquisition cost.
  • Incorporated Agency Channel in Pune expanded it to 80 agents, which accounts 25% Business in Agency Channel PAN India.
  • Consistently exceeded revenue targets through new account development.
  • Identified opportunities to drive business growth, diversification and expansion.
  • Closed complex, lucrative deals with new customers using strategic sales and negotiation tactics.
  • Drafted fully-fledged proposals to recommend senior management on different courses of action.
  • Influenced key decision-making and established trust with stakeholders.
  • Identified different areas to evaluate potential impact of new research findings for maximum ROI.
  • Generated leads to bring in new client revenue and improve bottom-line profitability.
  • Designed strategies to contribute and enhance seamless workflows across different teams and departments.
  • Contacted and converted potential customers via telephone, email and in-person enquiries.
  • Coached team to build client relationships and exceed sales targets.
  • Managed newly launched cities- Ahmedabad, Nagpur and Surat to expend company presence.

Relationship Manager

RentoMojo
Pune
10 2018 - 05 2019
  • On boarded 70 Real Estate Brokers, 21 Builders and Developers with Company.
  • Setup Broker Lead Channel which has accounted for 47% increase in overall business.
  • Handled marketing campaigns at various events to expand company and product visibility.
  • Expanded business sustainably by identifying opportunities to grow the portfolio and enhancing client relationships within network.
  • Identified and developed new business opportunities, expanding existing client bases.
  • Collaborated with internal stakeholders to optimise operational delivery.
  • Managed long-term customer relationships to increase revenue.

Sales Trainee

Samsung Electronics
Raipur
04 2017 - 09 2018
  • Handled Retail Stores Sales across Raipur city, scaled up sales of High Value Goods by Onboarding 5 New Dealers across Home Appliances segment.
  • Worked collaboratively with sales teams to meet sales goals.
  • Participated in meetings with clients and staff members to discuss sales goals or marketing strategies.
  • Stayed updated on competitor pricing and products to identify market gaps.
  • Helped with promotion and organisation of new product launches.

Internship

Tata Motors
Jamshedpur
  • Adapted to new situations and learned new skills quickly.
  • Participated in staff meetings to discuss latest developments.
  • Established and nurtured positive professional relationships within working environments.
  • Showed initiative and willingness to take on new challenges.
  • Conducted research via multiple channels to compile information for staff needs.
  • Fielded requests from information from outside parties and wrote professional correspondence in response.

Education

PGDM - Marketing and Human Resource

IMT-CDL

Bachelor Of Business Administration - Marketing

Patna University

Senior Secondary -

Bihar State Education Board

Higher Secondary -

D.A.V Public School

Skills

  • Channel Development
  • Team Handling
  • B2C Account Management
  • B2B Account Management
  • Account Management
  • Customer Retention Strategies
  • Client Relationship Management
  • Visionary Leadership

Additional Information

Achievements -

  • Awarded Certificate from Doordarshan Kendra, Patna for Tabla Playing.
  • Completed 5 Years Course in Tabla Playing from Prayag Sangeet Samiti, Prayagraj

Accomplishments

  • Got Promotion in 7 Months in GoMechanic.
  • Awarded as Best BDM PAN India in GoMechanic.
  • Awarded as Best RM-PCMC Broker Channel in Rentomojo.

Timeline

Key Account Manager

21 North Europ Assistance
11 2022 - Current

Senior Business Development Manager

GoMechanic
06 2019 - 10 2022

Relationship Manager

RentoMojo
10 2018 - 05 2019

Sales Trainee

Samsung Electronics
04 2017 - 09 2018

Internship

Tata Motors

PGDM - Marketing and Human Resource

IMT-CDL

Bachelor Of Business Administration - Marketing

Patna University

Senior Secondary -

Bihar State Education Board

Higher Secondary -

D.A.V Public School

Similar Profiles

  • Sara Al OthmanSara Al Othman

    Key account manager at KasperskyKey account manager at Kaspersky

  • Amit RamanAmit Raman

    Regional Key Account Manager- ROM & GOA at Maison D’ AuraineRegional Key Account Manager- ROM & GOA at Maison D’ Auraine

  • ASHISH SAGARASHISH SAGAR

    Key Account Manager (Organized Trade) at Xiaomi Technology India Pvt Ltd.Key Account Manager (Organized Trade) at Xiaomi Technology India Pvt Ltd.

  • James GreenJames Green

    Key Account Executive at Spectrum VoipKey Account Executive at Spectrum Voip

Create profile
Pratik Ranjan