Summary
Overview
Work History
Education
Skills
Certification
Timeline
Work Availability
Websites
Pratik Mehta

Pratik Mehta

Summary

Dynamic and accomplished professional with over 10 years of expertise in Agile Delivery Leadership, Product Ownership, Project Management, and Business Analysis (functional and technical). Proven track record of spearheading digital transformation across Banking, Finance, Wealth & Investment Management, Insurance, Telecom, and Retail. Highly skilled in designing and delivering scalable technology solutions, enhancing team performance, and aligning product strategies with business objectives. Experienced in Agile & Hybrid frameworks primarily (Scrum, SAFe, Kanban & Waterfall), digital strategy implementation, CRM platforms, RPA, AI automation, stakeholder engagement, backlog management, and business process optimization. Excels in project and people management to deliver impactful results in complex environment.

Overview

14
14
years of professional experience
7
7
Certification

Work History

Agile Delivery Lead | Product Owner | Project Manager | Lead Business Analyst

Wipro Ltd
06.2022 - Current
  • Designed AI automation strategies that secured £2M in operational savings over three years, ensuring client success.
  • Led enterprise-wide digital transformation initiatives using RPA and user-centric AI Automation solutions, delivering over £5M in annual business value.
  • Led AI-driven optimization, cutting manual interventions by 85-90%, enhancing resource allocation, and freeing up 20 FTEs for high-value initiatives.
  • Defined, managed and refined product backlogs, epics, features and user stories while aligning with business goals and customer outcomes.
  • Identified business opportunities and risks, translating technical AI automation capabilities into strategic value propositions.
  • Led Agile ceremonies (sprint planning, daily scrums, reviews, and retrospectives) across cross-functional teams.
  • Managed full SDLC project execution, ensuring timely delivery, risk mitigation, and successful deployments.
  • Collaborated with business and technical stakeholders to design scalable solutions, drive process improvements, and ensure high-quality delivery.
  • Provided governance and oversight for ITSM enhancements and BI reporting using ServiceNow and Azure services.
  • Applied hybrid project management methodologies, blending Agile (Scrum / Kanban) with waterfall for transformations and legacy system migration projects to ensure timely delivery and compliance alignment including regulatory norms.
  • Championed user-centric design principles throughout the development process to ensure exceptional user experiences.
  • Managed implementation of new features by outlining plans and specifications such as how, where, and when each component would work.
  • Conducted data-driven analysis to measure product success metrics, informing future enhancements or adjustments.

Lead Business Analyst | Scrum Master | Project Manager

Capgemini UK PLC
07.2018 - 05.2022
  • Directed Agile delivery and transformation projects for Barclays & RSA Insurance projects, achieving 99% on time delivery.
  • Led Agile teams of 27+ resources, deliver digital insurance (policy & claims) features accessed by over 4 million users.
  • Promoted JIRA and Confluence adoption for backlog management, reducing ticket turnaround time by 60%.
  • Developed product roadmaps, user stories, acceptance criteria, data mappings / specifications throughout whilst tracking OKRs, and reported project progress to senior leadership and program sponsors.
  • Defined and implemented KPIs to improve delivery performance, process transparency, and business value realization.
  • Navigated to hybrid delivery models to manage cross-functional initiatives program wide, aligning Agile teams with traditional PMO expectations for budgeting, timelines and governance.
  • Designed and implemented a project delivery framework, integrating Agile and Hybrid methodologies to optimize RFP/RFI submissions, align with client objectives, and secure business growth for the Financial Services practice.
  • Led cross-functional teams to successfully execute complex projects within scope, budget, and timeline constraints.
  • Coordinated with IT teams to design and implement custom applications tailored to specific business needs, resulting in increased efficiency and effectiveness of workflows.
  • Optimized business operations with thorough analysis of current systems, identifying areas for improvement and recommending actionable changes.

Lead Business Analyst | Scrum Master

British Heart Foundation
11.2017 - 06.2018
  • Defined and prioritized product backlog, ensuring alignment with business objectives and stakeholder needs to enhance overall product value.
  • Managed Agile delivery for digital web apps and BI dashboards as part of the national health transformation initiative.
  • Coordinated sprint ceremonies and backlog refinement sessions, achieving 97% sprint delivery accuracy.
  • Streamlined manual reporting with automated solutions, saving 30+ hours per month across teams.
  • Transitioned teams from Waterfall to Agile frameworks program-wide, delivering measurable improvements in team velocity and morale.
  • Contributed towards new business bidding process via RFP/RFI, technical evaluations, and stakeholder workshops.

Business Analyst | Scrum Master | Product Owner

Lloyd's Banking Group
11.2015 - 11.2017
  • Facilitated Agile delivery for investment and protection product transformations by managing backlog refinement, addressing risks and issues, overseeing dependencies, and driving sprint execution.
  • Collaborated across teams to redesign processes and document business rules for finance transformation and regulatory compliance initiatives.
  • Conducted comprehensive requirement analysis and aligned deliverables with investment, insurance, and regulatory standards.
  • Facilitated early resolution of blockers and dependencies, boosting team productivity and ensuring value delivery.
  • Monitored Agile metrics to drive improvements and boost operational efficiency across cross-functional teams.

Education

MBA - Finance

Cardiff Metropolitan University, United Kingdom
01.2011

Bachelor's - finance & accounting

Mumbai University, India
01.2006

Skills

  • Project Delivery (Agile & Hybrid)

  • Scrum

  • SAFe

  • Kanban

  • Waterfall

  • Project Management

  • Planning

  • Execution

  • Governance

  • Risk Mitigation

  • Budgeting

  • Process Optimization

  • Product Ownership

  • Backlog Management

  • Roadmap Planning

  • Stakeholder Engagement

  • Business Analysis

  • Functional Analysis

  • Technical Analysis

  • Digital Analysis

  • RPA & AI Automation

  • FNZ

  • Blue Prism

  • Appian

  • DocuSign

  • APIs

  • Kofax

  • Cloud Platforms

  • Azure

  • AWS

  • MS Dynamics 365

  • Salesforce

  • Duck Creek

  • Guidewire

  • Agile Tools

  • Jira

  • Confluence

  • Azure DevOps

  • SharePoint

  • Agile Central

  • Rally

  • Process Modeling

  • BPMN20

  • UML

  • Visio

  • Lucid chart

  • Miro

  • Mural

  • Prototyping

  • Wireframing

  • UI/UX Tools

  • Figma

  • Protoio

  • Balsamiq

  • InVision

  • Adobe XD

  • Coding Exposure

  • Angular

  • ReactJS

  • JavaScript

  • NET

  • SQL

  • Release planning

  • Roadmap development

Certification

  • ICAgile Certified Agile Coach (ICP-ACC), ICAgile, 2022
  • Enterprise Design Thinking Practitioner, IBM, 2021
  • AWS Fundamentals: Going Cloud Native, Amazon Web Services, 2021
  • SAFe 5.0 Agilist, Scaled Agile, 2020
  • Professional Scrum Product Owner (PSPO I), Scrum.org, 2020
  • Professional Scrum Master (PSM I), Scrum.org, 2018
  • BCS Certification in Business Analysis, BCS, 2016

Timeline

Agile Delivery Lead | Product Owner | Project Manager | Lead Business Analyst - Wipro Ltd
06.2022 - Current
Lead Business Analyst | Scrum Master | Project Manager - Capgemini UK PLC
07.2018 - 05.2022
Lead Business Analyst | Scrum Master - British Heart Foundation
11.2017 - 06.2018
Business Analyst | Scrum Master | Product Owner - Lloyd's Banking Group
11.2015 - 11.2017
Cardiff Metropolitan University - MBA, Finance
Mumbai University - Bachelor's, finance & accounting

Work Availability

monday
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friday
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