Prathap Shankar
Chef
Dundee
Summary
Dynamic culinary professional with extensive experience at Four Points Flex by Sheraton Dundee, excelling in meal preparation and kitchen management. Proven track record in enhancing food quality and customer satisfaction through innovative menu development and strong interpersonal skills. Committed to maintaining high standards of food safety and sanitation while optimizing operational efficiency.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Chef
Four Points Flex by Sheraton Dundee
06.2023 - Current
- Optimized food preparation processes, implementing time-saving techniques without compromising quality.
- Continually improved kitchen safety by enforcing strict hygiene protocols and staff training on equipment usage.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Maintained well-organized mise en place to keep work consistent.
- Enhanced customer satisfaction by consistently delivering high-quality culinary creations.
- Successfully met dietary requirements for diverse clientele by providing customized meal options upon request.
Team Member /Pizza Maker
Dominos Kingsway
03.2023 - 06.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Worked different stations to provide optimal coverage and meet production goals.
- Operated register to process payments and collect cash payment for order totals.
- Improved customer satisfaction by quickly helping each person find desired items.
Shift Runner / Team Member /Pizza Delivery Driver
Domino's Vermont South
02.2016 - 09.2019
- Contributed to the development of operational guidelines aimed at improving efficiency within the workplace.
- Collaborated with other Shift Runners to share best practices, streamline operations across shifts, and maintain consistency in service delivery.
- Optimized shift operations by analyzing performance data, identifying areas for improvement, and implementing necessary changes.
- Ensured accurate inventory management through timely stock checks, proper documentation, and efficient ordering processes.
- Maintained a safe and clean working environment by enforcing company policies and procedures.
- Resolved customer issues quickly and professionally, ensuring high levels of customer satisfaction.
- Continuously sought opportunities to optimize shift performance by staying updated on industry trends and adopting best practices in task execution.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
Education
Master of Arts - International Business Management
University of Dundee
Dundee, United Kingdom 04.2001 -
Bachelor of Arts - Business
Wrexham University
Wrexham, United Kingdom 04.2001 -
Skills
Meal preparation
Menu development
Kitchen management
Food quality
Cost control
Food safety and sanitation
Time management
Menu planning
Hospitality service expertise
Customer service
Certification
Food Safety - Level 3
Timeline
Food Safety - Level 3
01-2027
Chef
Four Points Flex by Sheraton Dundee
06.2023 - Current
Team Member /Pizza Maker
Dominos Kingsway
03.2023 - 06.2023
Shift Runner / Team Member /Pizza Delivery Driver
Domino's Vermont South
02.2016 - 09.2019
Master of Arts - International Business Management
University of Dundee
04.2001 -
Bachelor of Arts - Business
Wrexham University
04.2001 -
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