Summary
Work History
Education
Skills
Languages
Accomplishments
Reference
Timeline
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Prasiddha Basnet

birmingham,West midlands

Summary

Motivated and results-driven BSc Cyber security student at University College Birmingham with a strong academic record and a passion for marketing, data analysis, and graphic design. Possesses solid problem-solving and teamwork skills with a keen interest in learning and contributing to real-world projects. Seeking an internship or entry-level position to apply academic knowledge and gain hands-on experience in [industry/field].Highly reliable and results-driven professional with extensive experience in customer service, sales, and operations management. Skilled at handling challenging customer situations, upselling, and creating positive guest experiences. Strong knowledge of food and beverage, including allergen awareness. Adept at building customer relationships to enhance satisfaction and loyalty. Committed to delivering exceptional service and achieving target-driven results while fostering a collaborative, solution-oriented environment. Seeking to apply expertise and grow within a dynamic company.

Work History

Sales Supervisor

Kfc
Kathmandu
08.2023 - 02.2025
  • Managed till operations smoothly, reducing waiting time for customers.
  • Assisted customers with product selection for optimal satisfaction.
  • Built strong relationships with regular customers for repeat business.
  • Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
  • Improved customer service by efficiently handling queries and complaints.

Education

Certificate of Higher Education - Computer science

United academy
Nepal
01/2023 - 01/2025

Skills

  • Handling difficult customers
  • Friendly disposition
  • Customer Service
  • Upselling
  • Food and beverage knowledge
  • Allergen awareness
  • Menu knowledge
  • Highly responsible and reliable

Languages

English
Fluent
Nepali
Proficient (C2)
Hindi
Fluent

Accomplishments

Highly disciplined and competitive international tennis player with 9 years of experience competing at the professional level. Proven ability to perform under pressure, manage time effectively, and maintain peak physical and mental condition. Strong work ethic, resilience, and focus on continuous improvement.

Reference

Nischita Pokheral

Assist.Manager, carluccios Wimbledon

Phone: 07770396822

Email. Pokharelnischita@icloud.com

Timeline

Sales Supervisor

Kfc
08.2023 - 02.2025

Certificate of Higher Education - Computer science

United academy
01/2023 - 01/2025
Prasiddha Basnet