Prashant Dharsenda
Harrow,United Kingdom
Summary
Results-driven sales professional with expertise in Salesforce, territory sales management, and customer acquisition and retention. Skilled in persuasive negotiations, key account development, and sales pipeline management to drive revenue growth and expand market presence. Adept at financial records analysis, technical presenting, and brand-building strategies to support business objectives. Demonstrates a strong ability to foster customer rapport and implement innovative ideas for lead generation and sales territory growth. Committed to leveraging communication and engagement techniques to achieve sustained success in competitive markets.
Overview
11
11
years of professional experience
3
3
years of post-secondary education
Work history
Crew Member
McDonald
Mondial Way, Harlington, Hayes, UB3 5AR
11.2024 - 03.2025
- Arrives on time for work and stay until shift completion
- Ensures to greet all customers with a smile
- Performs order processing – takes accurate food orders from guests in a fast and timely manner
- Responsible for preparing all of McDonald’s varieties, following established procedures
- Performs housekeeping duties to keep the facility and equipment clean and inviting
- Participates actively with other crew members and managers to meet sales target during your shift
- Ensures items are well stocked
- Gives genuine attention to every guest, treating them with genuine friendliness and care
- Ensures fast and timely food service to guests, adhering to McDonald’s food safety guidelines
- Assists in the training of new employees
- Ensures to follow all McDonald’s safety and security procedures
- Completes other assigned tasks
Senior Carer
Peepal Care Ltd
6 Lea Gardens, Wembley, Middlesex, HA9 7SE
12.2022 - 11.2024
- Aided clients with nightly routines to establish effective habits
- Assisted in all aspects of personal care, retaining comfort and dignity
- Supported clients with personal care tasks including dressing, showering and toileting, maintaining respect and confidentiality throughout
- Completed documentation of care, hospital actions and patient activities for up-to-date client records
- Managed emergencies promptly, minimising potential risks for residents' wellbeing.
- Provided compassionate care to elderly residents, ensuring comfort and safety.
Picking & Packing
Space NK
10.2022 - 12.2022
- Stored packages and products in designated sections
- Used manual handling techniques to lift and move heavy boxes
- Labelled products, parcels and packages
- Packed standardised boxes containing specific quantities and weights
- Minded packing and labelling machines
- Accurately picked items to order, following company procedures to meet customer requirements
CLUSTER SALES MANAGER
Aditya Birla Housing Finance ltd
02.2022 - 07.2022
- Used social media platforms to promote products and services to target audiences
- Resolved customer complaints quickly and professionally to maintain satisfaction
- Maintained detailed records of branch office activities
- Built and nurtured customer relationships to retain business and loyalty
- Negotiated supplier agreements to achieve cost-effective outcomes
AREA SALES MANAGER
Centrum Housing Finance ltd
02.2022 - 07.2022
- Monitored sales team performance, providing effective training to help reach revenue and profit targets
- Analysed sales to identify top-performing products
- Created and directed sales team training and development Programmes
- Maintained regular contact and strong relationships with existing customers by providing comprehensive support
BRANCH MANAGER
DMI Housing Finance pvt.ltd
07.2019 - 01.2020
- Performed monthly and quarterly employee performance appraisals
- Uncovered and resolved strategic and tactical issues impacting sales management and business operations
- Facilitated smooth running of branch operations by verifying consistent compliance with standard operating procedures
- Organized regular coaching and training exercises with staff to build motivation
- Boosted branch sales by developing and deepening customer loyalty through incentive programmes
AREA SALES MANAGER
Centrum Housing Finance ltd
12.2018 - 07.2019
- Achieved exceptional client satisfaction feedback and ratings
- Generated company growth through market expansion and sales
- Set the highest personal performance standards for self
- Collected customer and market feedback and reported information to company leadership
- Hired and trained dedicated and high-achieving sales teams
- Interfaced with customers, determined needs, provided recommendations and up-sold services
AREA SALES MANAGER (DSA VERTICAL)
SHUBHAM HOUSING DEVELOPMENT FINANCE
04.2018 - 12.2018
- Carried out sales visits to current and prospective customers
- Exceeded sales goals and improved profitability by developing sales strategies and business plans according to market trends
- Identified and qualified new sales prospects to continually meet targets
- Developed and customised sales pitches to target specific customer personas
- Generated accurate summaries and YoY growth percentage for accounts
- Produced regular reports with in-depth detail of sales performance
BRANCH MANAGER
Mahindra Housing Company
09.2017 - 04.2018
- Identified new business leads and achieved high conversion rates to exceed growth targets
- Motivated sales teams to deliver faultless service, uplifting account activity
- Set team performance goals and monitored progress to encourage attainment
- Worked with the director to set performance standards
AREA SALES MANAGER
SHUBHAM HOUSING DEVELOPMENT FINANCE
09.2016 - 09.2017
- Retained existing customers and substantially grew customer base, product line and sales volume
- Planned and developed strategies to increase sales territory positioning, exceeding company targets
- Developed new ideas and thought creatively to grow business and enhance profitability and revenue
BRANCH SALES MANAGER
SHRIRAM HOUSING FINANCE
12.2015 - 09.2016
- Conducted regular branch staff meetings to communicate goals and objectives
- Interviewed and hired talented individuals with top-level strengths, improving overall talent and skillset for organisation
- Oversaw all aspects of branch management, including sales, revenue and policy enforcement
- Monitored industry trends to remain ahead of competitor activity
- Addressed staff development concerns and implemented training to bridge learning gaps
RELATIONSHIP MANAGER
RELIGARE FINANCE
09.2014 - 12.2015
- Managed long-term customer relationships to increase revenue
- Identified and developed new business opportunities, expanding existing client bases
- Achieved revenue growth by adopting needs-based approach, engaging clients and securing new business opportunities
- Advised clients on financial strategies and tailored solutions to meet unique needs
SALES OFFICER
HDB FINANCE
05.2014 - 08.2014
- Tracked sales and order information by navigating the internal computer system
- Performed sales visits to take strategic action on new business leads
- Reviewed and improved sales performance to routinely meet or exceed targets
- Identified new leads through data mining and telesales to meet set targets
Education
Bachelor of Commerce - Account
Gardi Arts & Commerce college
Maliya Hatina, India 04.2009 - 03.2012
Skills
- Salesforce
- Complex project negotiations
- Financial records analysis
- Technical presenting
- Persuasive negotiations
- Customer acquisition and retention
- Territory sales management
- Sales pipeline management
- Idea generation
- Brand-building strategies
- Lead generation
- Key account development
- Sales territory growth
- Sales and market development
- Sales office management
- Communication and engagement techniques
- Customer rapport
- Fast-Paced work adaptability
- Communication excellence
- Cross-Sell products
- Health and Safety Compliance
- Customer Service
- Account management
Personal Information
- Date of birth: 07/07/92
- Gender: Male
- Nationality: Indian
Timeline
Crew Member
McDonald
11.2024 - 03.2025
Senior Carer
Peepal Care Ltd
12.2022 - 11.2024
Picking & Packing
Space NK
10.2022 - 12.2022
CLUSTER SALES MANAGER
Aditya Birla Housing Finance ltd
02.2022 - 07.2022
AREA SALES MANAGER
Centrum Housing Finance ltd
02.2022 - 07.2022
BRANCH MANAGER
DMI Housing Finance pvt.ltd
07.2019 - 01.2020
AREA SALES MANAGER
Centrum Housing Finance ltd
12.2018 - 07.2019
AREA SALES MANAGER (DSA VERTICAL)
SHUBHAM HOUSING DEVELOPMENT FINANCE
04.2018 - 12.2018
BRANCH MANAGER
Mahindra Housing Company
09.2017 - 04.2018
AREA SALES MANAGER
SHUBHAM HOUSING DEVELOPMENT FINANCE
09.2016 - 09.2017
BRANCH SALES MANAGER
SHRIRAM HOUSING FINANCE
12.2015 - 09.2016
RELATIONSHIP MANAGER
RELIGARE FINANCE
09.2014 - 12.2015
SALES OFFICER
HDB FINANCE
05.2014 - 08.2014
Bachelor of Commerce - Account
Gardi Arts & Commerce college
04.2009 - 03.2012
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