Prashansi Vangunster

Demonstrated precision in managing intricate bookings alongside front desk operations.
Promptly resolved customer complaints, resulting in enhanced satisfaction levels.
Maintained a positive, team-oriented attitude amidst handling 100 back-to-back operations.
Provided accurate hotel information to facilitate bookings and offer knowledgeable support.

Conducted quality checks and audits to uphold professional standards and ensure accurate documentation. Managed vendor relationships and inventory to maintain smooth operations. Provided timely reporting to support decision-making and compliance oversight. Resolved customer queries promptly, enhancing satisfaction and operational excellence.

Oversaw client accounts, ensuring timely payments and efficient financial operations.
Delivered detailed financial reports to bolster strategic decision-making.
Coordinated interdepartmental invoicing, resolving queries promptly.
Contributed to budget planning and expenditure control for improved fiscal management.

Efficiently managed client meetings, agendas, and minutes while maintaining professional client interactions. Streamlined document filing and ensured smooth front desk and office operations through proactive coordination. Oversaw procurement and inventory to guarantee cost-effective supply management. Delivered accurate record-keeping via proficient data entry and administrative support.