Prasanth Puthenpurackal Raj
Bournemouth,Dorset
Summary
Dependable and proactive team player committed to supporting large-scale processes. Identifies inefficiencies and reports non-compliance to regulations. Quick-learner confident at meeting deadlines in fast-paced environments.
Overview
15
15
years of professional experience
3
3
years of post-secondary education
Work history
Kitchen assistant
Colten Care
Bournemouth, Dorset
2024.09 - Current
- Followed safety procedures whilst using kitchen equipment to prevent accidents on duty.
- Assisted chefs with meal preparations for smoother service during peak hours.
- Ensured proper waste disposal to maintain a hygienic kitchen environment.
- Adhered to health and safety regulations with careful handling of food and equipment.
Night porter
Turay Homes
Bournemouth, England
2024.06 - 2024.08
- Kept records of all actions performed during shift, increasing transparency and accountability among staff members.
- Responded promptly to guest queries for improved customer relations.
- Sorted mail and delivered it to relevant rooms, aiding communication between guests and external contacts.
- Ensured security by patrolling premises throughout the night.
- Handled keys securely; helped maintain orderliness in all processes.
Production operative
Staffline
Poole, Dorset
2024.04 - 2024.05
- Accurately labelled and packaged items.
- Maintained clean workstation to comply with safety guidelines and protocols.
- Carried out picking and packing to production requirements, maintaining department dispatch speed.
- Worked closely with production leads to ensure effective, efficient manufacturing and distribution processes.
Kitchen Associate/Shift Manager
Roosters Piri Piri
Bournemouth, Dorset
2023.10 - 2024.03
- Coordinated well with kitchen team, improving workflow and raising working standards.
- Observed health and hygiene standards to minimize food contamination.
- Kept kitchen areas clean, orderly and well-stocked for smooth service.
- Followed checklists to keep kitchen areas clean, stocked and sanitised.
- Organised ingredients for planned dishes and associated garnishes.
Warehouse Associate
Challenge TRG - Amazon Logistics
Poole, Dorset
2023.12 - 2024.01
- Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
- Followed safety standards for carrying, moving and storing freight.
- Completed work following safety rules for best working practices.
- Attended Health and Safety training to ensure consistent adherence to warehouse safety policies.
- Sorted materials on warehouse racks and shelves.
- Scanned cargo to keep track of freight movements.
Payroll Tier 3
Alight NGA HR Solutions
Kochi, Kerala
2020.02 - 2023.09
- Successfully implemented new client to centre for weekly and biweekly payroll, including testing, hyper care and stabilising process.
- Establish, maintain, and develop strong client and employee relationships that result in high client satisfaction, acting as primary day-to-day contact.
- Ensuring all payrolls are processed accurate, compliant, and timely manner using payroll controls and checklists.
- Ticket management and employee query handling regarding pay issues.
- Final hours payout for termed employees as per state compliance laws, resolve bank rejects, stop payment forms for checks and off cycles for missing pay.
- Approving bank file transfer, check printing, DME process for on-cycle and off-cycles.
- Update the Business objects deck for monthly payroll metrics and service metrics. Manage and upload evidence to support SOC1 audit controls.
- Payroll management and data validation, prepare/update of SOPs and training materials from time to time.
- Conduct team meetings on regular basis, collect input for performance review.
- Presentation of monthly reports and weekly ticket reviews to leadership.
- Handing employee concerns regarding paychecks, W2, deductions etc.
- Overpayment handling, working with IT team for testing, daily calls with on-shore team.
Admin Officer
Al Shams & Al Najoum LLC
Dubai, UAE
2017.12 - 2019.01
- Defined and implemented organisational policies, rules and regulations.
- Planned and directed general operations to meet organizational goals.
- Maintained strict confidentiality through careful and correct storage of case documents, in line with internal policies.
- Represented organization at official occasions and meetings.
- Prepared notices, plans and charts to support presentations.
Admin Executive
Antenna Creations
Kochi, Dorset
2015.09 - 2017.10
- Maintained smooth operations through careful management of office workflow and administrative processes.
- Oversaw facility maintenance for a safe work environment.
- Provided customers with outstanding service, extending relationships for future business opportunities.
- Kept accurate company records, upholding compliance with regulations and company policies.
- Identified and resolved operational issues impacting productivity, performance or profitability.
Senior Associate
Xerox Business Services
Kochi, Kerala
2012.06 - 2015.08
- Daily valuation of 401(k) plans, posting payrolls and updating valuation process.
- Point of contact for client tasks with adequate and effective communication.
- Quick identification of errors, meet SLAs & TAT with accuracy.
- Facilitated knowledge-sharing sessions to disseminate best practices within the team.
- Managed and resolved client escalations, preserving client relationships and satisfaction.
- Worked with senior leadership to formulate and implement strategic business initiatives.
Associate
Affiliated Computer Services
Kochi, Kerala
2010.10 - 2011.08
- Completed assigned tasks quickly and accurately, using strong time management and task prioritisation.
- Review of Purchase Requests, identify requirements and suppliers.
- Issue RFQ’s, assessment of supplier bid, placing Purchase Order for suitable supplier.
- Track shipments and update the onshore team, responds to emails & enquiries.
- Prioritised competing tasks and coordinated high-volume workload to meet business needs.
Education
Bachelors of Commerce - Accounting and Business management
M G University
Kerala 2007.06 - 2010.03
Post Graduate Diploma in Management - Business Management
Indira Gandhi National Open University
Kerala /2011 - /2014
Skills
- Team player
- Keen problem solver
- Communication skills
- Time management
- Leadership
- Customer-focused
- Knowledge of SAP Payroll and SuccessFactors
- MS Excel, Word & Power point
- Payroll administration
- Manual sorting
- Order picking
- Production line quality control
- Line feeding
Timeline
Kitchen assistant
Colten Care
2024.09 - Current
Night porter
Turay Homes
2024.06 - 2024.08
Production operative
Staffline
2024.04 - 2024.05
Warehouse Associate
Challenge TRG - Amazon Logistics
2023.12 - 2024.01
Kitchen Associate/Shift Manager
Roosters Piri Piri
2023.10 - 2024.03
Payroll Tier 3
Alight NGA HR Solutions
2020.02 - 2023.09
Admin Officer
Al Shams & Al Najoum LLC
2017.12 - 2019.01
Admin Executive
Antenna Creations
2015.09 - 2017.10
Senior Associate
Xerox Business Services
2012.06 - 2015.08
Associate
Affiliated Computer Services
2010.10 - 2011.08
Bachelors of Commerce - Accounting and Business management
M G University
2007.06 - 2010.03
Post Graduate Diploma in Management - Business Management
Indira Gandhi National Open University
/2011 - /2014