PRAPTI MAHADIK PATIL
Edinburgh,UK
Summary
Postgraduate student at Heriot-Watt University with experience in retail hospitality and customer service. Demonstrates strong communication, teamwork, and problem-solving skills in fast-paced environments. Provides dependable, friendly service with quick learning and consistent customer focus.
Overview
3
3
Languages
6
6
years of post-secondary education
2026
2026
years of professional experience
Work history
Crew Member
McDonald's
- Attended to customers with friendly and accurate service.
- Resolved customer complaints quickly, restoring trust in our service quality.
- Adhered to strict hygiene practices while handling food ensuring safety at all times.
- Participated in regular stock takes helping manage supplies efficiently.
- Implemented promotional strategies to attract more customers during off-peak hours.
- Facilitated smooth flow of customers by effectively managing queues during rush hours.
- Delivered consistent high-quality service contributing to the positive reputation of our establishment.
Sales Assistence
Trends
- Assisted customers with product selection for optimal satisfaction.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Improved customer service by efficiently handling queries and complaints.
- Collaborated effectively with team members to meet sales targets.
- Ensured stock replenishment in a timely manner to maintain product availability.
- Conducted daily inventory checks to manage stock levels accurately.
- Monitored trends in consumer behaviour with keen attention to detail.
- Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
Python Development Intern
Hackveda Solutions Pvt. Ltd.
2025.11 - 2026.01
- Ensured accuracy and attention to detail in data handling and documentation.
- Completed daily tasks independently and reliably, meeting deadlines while juggling multiple priorities.
- Resolved problems under pressure, adapting to new instructions and processes as needed.
MERN Stack Intern
EY Global Delivery Services & AICTE
Pune
2025.02 - 2025.03
- Collaborated with team to achieve project milestones within deadlines, demonstrating effective teamwork and communication.
- Organised workload while adapting to evolving project requirements, ensuring timely completion of tasks.
- Collaborated with diverse colleagues to enhance teamwork skills in a professional setting.
Education
Master's Student - Artificial intelligence
Heriot-Watt University
Edinburgh, UKB.E. - Computer Engineering
Zeal College of Engineering & Research
Pune 2023.01 - 2026.01
Diploma - IT
SVERI College of Engineering
Pandharpur 2020.01 - 2023.01
Skills
- Sales techniques
- Customer service
- Detail-oriented
- Problem-solving
- Time management
- Works well under pressure
- Teamwork collaboration
- Sales presentations
- Communication proficiency
- Dependable and punctual
- Fast learner
- Positive attitude
LANGUAGES
English (Fluent)
Intermediate
Marathi (Fluent)
Intermediate
Hindi (Fluent)
Intermediate
Affiliations
- Drawing
- Cooking and trying new recipes
- Meeting new people and socialising
- Crocheting
Accomplishments
Paper Presentation-Runner up
Basketball (District level )-Winner
Best Outgoing student-Diploma
Timeline
Python Development Intern
Hackveda Solutions Pvt. Ltd.
2025.11 - 2026.01
MERN Stack Intern
EY Global Delivery Services & AICTE
2025.02 - 2025.03
B.E. - Computer Engineering
Zeal College of Engineering & Research
2023.01 - 2026.01
Diploma - IT
SVERI College of Engineering
2020.01 - 2023.01
Master's Student - Artificial intelligence
Heriot-Watt University
Crew Member
McDonald's
Sales Assistence
Trends