Highly-motivated Operations and Supply Chain Professional with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Betting Operations Assistant
Tote & Chester Racecourse
England
06.2022 - Current
Delivering outstanding customer service assisting with bets, inquiries, and concerns.
Efficiently managing betting operations using ERP system, resulting in 15% increase in customer satisfaction
Ensuring compliance with all relevant regulations and standards, resulting in a 100% compliance rate
Effectively working in a fast-paced environment ensuring seamless operation during high-demand periods
Collaborating with Betting Assistants and supervisors to ensure efficient facility operations.
Recognized by management for providing exceptional customer service.
Asst. Buyer & Project Coordinator
Indian State Police (M.P) Project
06.2023 - 09.2023
Executed end-to-end procurement activities for the Indian State Police project
Negotiated contracts, ensuring favorable terms and compliance with budgetary constraints
Collaborated with vendors to ensure timely delivery of products at competitive prices
Managed competing priorities and deadlines in a dynamic project environment
Maintained detailed documentation of procurement activities, contracts, and project milestones and regularly reported project progress to senior management.
Retail Assistant
Argos Sainsbury’s
Liverpool
11.2021 - 05.2022
Engaged positively with customer, providing professional and polite support for sales and service needs.
Achieved a 10% increase in sales revenue by exceeding sales targets
Managed payment transactions with accuracy and security
Performed regular inventory checks to ensure accurate stock control.
Improved sales with visual merchandising strategies, resulting in a 15% visibility increase and 25% sales boost
Managed inventory using analytical skills to meet customer demand
Managed order processing for pickup or coordinating deliveries for on-time customer service.
Operations Executive
VAIOTECH PVT LTD
India
01.2021 - 08.2021
Led a team of 4, providing organizational leadership and achieving sales, profit, and revenue goals
Reduced lead times by 15%, and inventory costs by 20% by managing the supply chain with dashboard management
Increased productivity by 10% and ensured seamless operations integration, resulting in a 95% customer retention rate
Improved efficiency by 25% through regular budgeting, performance reporting, and cost optimization
Used Agile methodology to streamline operations and consistently deliver on performance targets
Achieved a 98% on-time delivery rate by maintaining accuracy and ensuring compliance with regulations.
Supply Chain Intern
P.P. Bafna Ventures
India
07.2020 - 12.2020
Contributed to efficient supply chain operations by diligently maintaining CRM and analyzing TCO
Achieved a 98% on-time delivery rate by assisting in business analysis and attention to detail
Reviewed supply chain reports for risk management and improved planning using production scheduling and project planning
Assessed excess inventory to recommend valuable action plans and proper buying methods.
Developed and managed a database of supply chain vendors to ensure efficient procurement.
Education
Master of Science - Operations and Supply Chain Management (CIPS & CILT)
University of Liverpool
United Kingdom
12.2022
Skills
SAP
Tableau
Power BI
Microsoft Excel
Office
Google Sheets
KPI monitoring
Stakeholder Management
Strategic Procurement
Cost optimization
Numeracy skills
Leadership & Teamwork
Excellent Communication and Interpersonal skills
Attention to detail
Strong People Management skills
Problem-solving and Analytical
Organisational and time management skills
Reporting and Documentation
Attention to Detail
Certification
SAP ERP Certified
Project Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Judge a man by his questions rather than his answers.
Voltaire
Timeline
Asst. Buyer & Project Coordinator
Indian State Police (M.P) Project
06.2023 - 09.2023
Betting Operations Assistant
Tote & Chester Racecourse
06.2022 - Current
Retail Assistant
Argos Sainsbury’s
11.2021 - 05.2022
Operations Executive
VAIOTECH PVT LTD
01.2021 - 08.2021
Supply Chain Intern
P.P. Bafna Ventures
07.2020 - 12.2020
Master of Science - Operations and Supply Chain Management (CIPS & CILT)