Summary
Overview
Work history
Education
Skills
Personal Information
Custom
Timeline
Generic

PRANAV MANOHAR CHALKE

Barnsfield place canary wharf,United Kingdom

Summary

Focused Customer Service Representative skilled in customer relationship development and sales. Providing unsurpassed support to demanding customers with a passion for consistently improving numbers, enhancing knowledge and exceeding expectations.

Overview

3
3
years of professional experience
4
4
years of post-secondary education

Work history

Food runner

Leto Cafe
London, United Kingdom
11.2024 - Current
  • Maintained high standards of cleanliness in dining area by clearing tables quickly.
  • Prepared tables for next guests to ensure quick turnover rate in busy periods.
  • Enhanced customer experience with timely delivery of food to tables.
  • Increased efficiency in kitchen through effective coordination between front-of-house and back-of-house teams.
  • Supported overall restaurant operation, assisting other team members when necessary for seamless service.

CUSTOMER SUCCESS

AKBAR TRAVELS OF GULF
Dubai, United Arab Emirates
05.2023 - 08.2024
  • Company Overview: DUBAI
  • Handling Hotel booking queries of ( INTL ) for corporate clients.
  • Coordinating With Suppliers For Hotels Booking And Better Rates.
  • Creating hotel booking and selling product in B2B & B2C Market.
  • Helping B2B agents to fulfilling Business In tourism sector.
  • DUBAI
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.

Customer service officer

AKASA AIR
11.2022 - 05.2023
  • Company Overview: DOMESTIC AIRLINE
  • DOMESTIC AIRLINE
  • Addressed customer queries, resulting in enhanced customer confidence.
  • Handled multi-line phone system to facilitate timely response to inquiries.
  • Prioritized tasks as per urgency, ensuring completion of all tasks within shift.

Executive - Customer service desk

WIPRO
Mumbai
01.2022 - 09.2022
  • Assisting corporate in making transaction and maintaining reservation records promptly in accordance with guests' booking confirmations.

Education

Master of Science - Hospitaly and Tourism Management

Coventry University London
London
09.2025

Confederation in Tourism and hospitality - PROFESSIONAL DIPLOMA IN TOURISM AND HOSPITALITY

Blue Whale academy
Mumbai India
01.2019 - 01.2023

Communication skill program - undefined

Blue Whale Academy
Mumbai
10.2016 - 11.2016

HSC - undefined

Parag Jr College
Mumbai

SSC - undefined

St.xaviers high school
Mumbai

Skills

  • Team Handling
  • Active listening skills
  • Communication skills
  • Computer skills
  • Management skills
  • Problem-solving skills
  • Proactive anticipation
  • Patience with customers
  • Food service etiquette
  • Service speed
  • Cash handling

Personal Information

  • Date of birth: 04/22/97
  • Gender: Male
  • Nationality: Indian
  • Place of birth: Mumbai

Custom

  • Travelling
  • Reading books
  • Playing football

Timeline

Food runner

Leto Cafe
11.2024 - Current

CUSTOMER SUCCESS

AKBAR TRAVELS OF GULF
05.2023 - 08.2024

Customer service officer

AKASA AIR
11.2022 - 05.2023

Executive - Customer service desk

WIPRO
01.2022 - 09.2022

Confederation in Tourism and hospitality - PROFESSIONAL DIPLOMA IN TOURISM AND HOSPITALITY

Blue Whale academy
01.2019 - 01.2023

Communication skill program - undefined

Blue Whale Academy
10.2016 - 11.2016

HSC - undefined

Parag Jr College

SSC - undefined

St.xaviers high school

Master of Science - Hospitaly and Tourism Management

Coventry University London

Similar Profiles

Create profile
PRANAV MANOHAR CHALKE