Kartikey Vij
London
Summary
Results-driven Digital Solution Consultant with experience in SaaS/PaaS environments, and business consulting. Adept at translating customer needs into tailored solutions, delivering high-impact product demonstrations, and driving business value assessments. Strong background in AI integration, IT service management, and QA/QC operations. Passionate about innovation, automation, and helping clients optimize their digital transformation journey.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
Work History
Test Engineer
Ascential Group Ltd
London
04.2024 - Current
- Working for a Retail domain PaaS.
- Contributing to higher client satisfaction rates through implementation of effective Manual/Automated Testing activities and methodologies.
- Contributed solutions in team and achievement for successful AI integration towards scraping meaningful data from the web and leverage it towards efficient delivery.
- Managing clients like Tesco, Sainsburys, ASDA, Ocado, John Lewis.
- Working as an individual contributor.
- Generating PPT's for POC's to the clients.
- Regularly communicating with clients to understand the business complexities and documenting the problem statements in MS Confluence for further resolutions.
- Multi-tasking as a Test Lead and Solution Consultant in a small team of 10 people.
- Regularly communicating with Account managers/Sales managers to understand and resolve the current and upcoming problem statements.
Senior test engineer
Centric Consulting India Pvt. Ltd.
Delhi
11.2022 - 04.2024
- Worked with the worldwide Retail domain giant Pepsico.
- Responsible for successful software test automation activities for web and mobile.
- Worked with these technologies - Java, Selenium 3/4, Cucumber BDD, Agile, Waterfall, Confluence, Microsoft ADO, Visual Studio, Maven, Postman, Xcode, Android Studio.
- Contributed in the SDLC for a SaaS.
- Lead a QA/QC team.
- Assisted Test director in implementing DevOps pipelines for CI/CD.
- Translated complex technical concepts into simple language for non-technical staff members contributing to better understanding amongst teams.
- Conducted extensive research on industry trends; this led to a more informed decision-making process about technology integration into current systems.
- Managed test project planning, resource allocation, scope, schedule, status and test closure documentation.
- Created and implemented innovative business solutions to support corporate objectives.
- Giving time to time PoC to Pepsico leads.
- Aligning with Business Analysts and suggesting new solutions towards the complex problem statements.
System Engineer
Tata Consultancy Services
Delhi
04.2019 - 11.2022
- Worked with 4 giant customers from different domains - [Diligenta(BFSI), Servier(Clinical & Pharma), BASF(Farming), Landis&Gyr(Metering)].
- Initially worked under QA/QC for manual and automation testing activities.
- Lead a team for QA/QC.
- Received trainings for ServiceNow ITSM tool.
- Worked with IT service management tools like ServiceNow and ITIL frameworks.
- Worked as an assistant to design and deliver training for sales teams on product features and capabilities.
- Conducted competitive analysis to position solutions effectively against competitors.
- Assisted clients with digital transformation strategies and automation adoption.
- Conducted thorough market research for understanding customer needs better.
- Enhanced client relationships for sustained business growth through regular follow-up communications.
- Collaborated with sales team to ensure successful closure of deals.
- Delivered training sessions on product usage to both internal staff and customers; enhanced overall user experience.
- Worked closely with the development team, providing valuable input on product enhancements based on customer feedback.
- Worked with TCS internal product Employee Service Portal ESP, Unified communication hub, TCS MasterCraft.
Education
Master of Computer Applications - Computer Science
Amity University
India 01.2021 - 10.2023
Bachelor of Computer Applications - Computer Science
Maharaja Surajmal Institute
India 05.2015 - 05.2018
Skills
- Solution Design
- ServiceNow - IT Service Management
- AI & Automation in Business Processes
- Customer Needs Assessment & Discovery
- Product Demonstrations & Proof of Concept
- Excellent Communication & Presentation
- SaaS/PaaS
- Java/C#
- Selenium
- Cucumber BDD
- Quality Assurance/Quality Control
- Ms Confluence, MS Office
- Risk assessment
- GIT, Teamcity, Azure Devops
- Critical thinking
- Customer service orientation
- Technology integration
- Quick learner
- Eager to learn new technologies
- Agile methodology
- Software development lifecycle
Select this CV
AI, Marketing Events, Customer Requirements, Security Operations, Asset management, digital sales, customer service
Timeline
Test Engineer
Ascential Group Ltd
04.2024 - Current
Senior test engineer
Centric Consulting India Pvt. Ltd.
11.2022 - 04.2024
Master of Computer Applications - Computer Science
Amity University
01.2021 - 10.2023
System Engineer
Tata Consultancy Services
04.2019 - 11.2022
Bachelor of Computer Applications - Computer Science
Maharaja Surajmal Institute
05.2015 - 05.2018
Similar Profiles
Theresa MooreTheresa Moore
Production Lead at Ascential TechProduction Lead at Ascential Tech
Andrew MomentAndrew Moment
Key Account Manager at WARC By AscentialKey Account Manager at WARC By Ascential
Charlene WilliamsCharlene Williams
Project Manager, Automation - Medical Life Science at ascential Medical Life ScienceProject Manager, Automation - Medical Life Science at ascential Medical Life Science