Prajwal Venkatareddy
Dundee,United Kingdom
Summary
Accomplished Sales Representative with career history marked by numerous sales awards, recognitions and recommendations. Track record of exceeding sales, service and client quotas. Over 2 years of successful experience as leader and mentor to junior sales professionals.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Sales Representative
Reliance PVT LTD
Bengaluru, India
09.2022 - 07.2023
- Set up appointments with potential and current customers to discuss new products and services.
- Resolved customer concerns promptly to maintain satisfaction.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
- Presented latest merchandise to prospective buyers.
- Delivered outstanding in-store experience through positive and attentive customer service.
Waiter Bartender
Socials
Bengaluru, India
01.2022 - 06.2023
- Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
- Retained in-depth bar and menu item knowledge, providing expert recommendations to suit guest taste.
- Neatly set tables before guests' arrival, preparing and setting cutlery and refilling condiments.
- Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
Tech Support Representative
Accenture Pvt Ltd
Bengaluru, India
05.2021 - 03.2023
- Developed knowledge-sharing methodologies, diagnostic tools and creative processes to improve end-user experience.
- Worked alongside service desk to provide 1st and 2nd line support to users deskside and remotely.
- Troubleshot and repaired Microsoft-based operating systems, networking and IT infrastructure.
- Liaised with third-party agencies for successful resolution of complex issues.
Education
Master of Science - Business Anaytics
University of Dundee
Dundee 09.2023 -
Bachelor of Engineering - Computer Science
Visvesvaraya Technological University
Bengaluru India 08.2016 - 09.2020
Skills
- Customer relations
- Order processing
- Retail marketing
- Teamwork and collaboration
- Exemplary communicator
- Advanced product knowledge
- Dispute resolution
Languages
English
Fluent
Hindi
Fluent
Timeline
Master of Science - Business Anaytics
University of Dundee
09.2023 -
Sales Representative
Reliance PVT LTD
09.2022 - 07.2023
Waiter Bartender
Socials
01.2022 - 06.2023
Tech Support Representative
Accenture Pvt Ltd
05.2021 - 03.2023
Bachelor of Engineering - Computer Science
Visvesvaraya Technological University
08.2016 - 09.2020
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