

Strategic Business Analyst with proven experience delivering data-led transformation, operational efficiency, and cross-functional change in fast-paced environments. Strong background in requirements elicitation, business process analysis, UAT facilitation, stakeholder engagement, and analytics. Recognized for improving efficiency by up to 30%, strengthening operational controls, and enabling data-driven decision-making aligned to organizational strategy.
Requirements Elicitation & Documentation
Business Process Mapping (As-Is / To-Be)
Process Optimization & Continuous Improvement
Stakeholder Engagement & Communication
Gap & Root Cause Analysis
Agile & Waterfall Methodologies
Change Readiness & Transition Support
Project Execution & Operational Readiness
QA & UAT Facilitation
Data Analysis & Reporting (SQL, Power BI, Advanced Excel)
Wireframing & Prototyping (Figma, Sketch)
Process Mapping Tools (Drawio, Visio, Lucidchart)
Project Management Tools (Jira, mondaycom, Azure Boards, Asana)
Documentation & Collaboration (Confluence, Microsoft 365, Google Workspace)
SkillMatch | MVP Prototype
Brewery Process Optimization | Lean Six Sigma (DMAIC)
Global HRIS Business Case | FMCG
Instacart Analytics Solution | SQL & Power BI
Digital Health Transformation | Health & Wellbeing Project