Prahlad Chary Kammari
Luton,England
Summary
Flexible individual with high level of professionalism, patience and productivity. Possess goal of acquiring leadership skills and maintaining customer loyalty. Self-driven and motivated to go extra mile to serve and assist team. Relentless professional equipped with outstanding leadership, problem-solving, and planning abilities. Drives store success by overseeing team activities and daily operations. Dedicated to delivering maximum profits and offering top-notch services. Skilled in planning and operations management. Background running successful business operations with knowledge of budgeting, staffing and marketing. Accomplished in driving customer and revenue growth with proactive strategies and daily management. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work history
Senior Manager in retail
SRR Leelaa UK LTD
Luton, England
01.2021 - Current
- Planning and implementing quality control programs
- Completed opening and closing procedures each day.
- Resolved complex disputes and handled product returns with professionalism, offering practical solutions to maintain customer satisfaction and uphold stellar reputation.
- Toured sales floor regularly, assessing and improving daily operations.
- Kept staff records regarding holidays, absences and discipline.
- Performed various store operations including opening and closing procedures, product display management and budget control.
- Developed team's product knowledge, resulting in increased store sales.
- Highlighted features and benefits of products, employing active selling techniques to exceed KPI targets.
- Conducted staff appraisals and promoted ongoing professional development.
- Recruited and trained staff members, leading by example to consistently elevate store standards.
- Interface with the guests on a regular basis to obtain feedback on the quality of food and beverage products
- Review the guest comment card, guest satisfaction results to identify areas of improvement
- Planning and scheduling various site activities to ensure completion of the project within the time and budgetary parameters and for optimizing resource utilization
- Ensuring Best-practices front line Reporting Analysis
- Development of all kind of performance/project monitoring reports and figuring out the performance problems of the network
- Conducting site surveys for creating and expansion sites
- Coordinating in network layouts and managing the teams for installation,
- Managing customer, Sub-contractors/other Vendors for the tasks
- Practicing quality standards, identifying areas of quality failures with key emphasis on improving quality by taking necessary action to rectify the system
- Analysis for Project Staffing, Billing Rates, Cash flow and invoicing
- Critical Path Schedule Analysis and recommendations for Schedule Recovery
Asst Manager
Manpower Group
Hyderabad
04.2019 - 01.2021
- Conduct sales call to establish new and existing business relationships Respond to all leads in a professional and timely manner
- Construct and present creative customer-focused proposals and negotiate on the hotel behalf Document all specifications for events on a Restaurant Event Order
- Upon closing, coordinate with other hotel departments to ensure guest satisfaction Create memorable site inspections based upon an understanding of the client's needs
- Coordinate with the manager to hold a weekly Private Dining Meeting regarding upcoming events.
Placement Head
Society for training and development
Hyderabad, India
04.2017 - 01.2019
- Evaluated company performance reports to identify personnel inefficiencies.
- Coordinated staff performance and productivity assessments.
- Enhanced workplace equality through tactical recruitment and training development.
- Provided one-to-one coaching sessions to identify relevant training opportunities.
- Assessed employee capabilities and development areas to maximise individual potential.
- Wrote employee references for staff leaving company positions.
- Built positive relationships with recruiters to source external job candidates.
- Interviewed and hired staff fitting job and team requirements.
- Advised on contract and salary obligations to meet business and employee requirements.
- Led staff satisfaction surveys to identify improvement areas and implement strategic solutions.
- Developed robust recruitment processes for high-performing operational teams.
- Maintained up-to-date knowledge of HR legislation for continued regulatory compliance.
- Implemented improved staff development initiatives for maximized employee retention.
Restaurant Manager
Sodexo Food service
Hyderabad
04.2014 - 04.2017
- To maintain a high standard of personal appearance, hygiene and adhere to the Cafeteria and department grooming standards
- Attend and contribute to all training sessions and meetings as required and ensure all associates attend the same so as to develop their skills and abilities
- To adhere to and ensure that every associate in the department/ division understand all the principles of Starwood Privacy Policy and Code of Business Conduct and comply fully with all the obligations as per the policy
- Assisting in planning and executing quality control programs
- Ensures that Food & Beverage employees work in a supportive and flexible manner with other departments, in the spirit of “Play as a Team”
- Handles all guests and internal guest complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily
- Conducting in-house training for the staff
- Assist to liaise with the kitchen & beverage department on daily operations and quality control if appropriate
- Encourages employees to be creative and innovative, challenging and recognizing them for their contribution to the success of the operation
- To review and analyze the weekly/monthly Menu Sales Analysis to recommend changes to the menu mix and engineer the menu for greater profitability and customer satisfaction
Team leader
The park
Hyderabad
12.2012 - 03.2014
- Assistant Restaurant Manager via internal job posting
- Promoted from F&B Attendant to Team Leader
- Appraised by the Company & the Guest for providing excellent service., Maintaining excellent service quality and on-time delivery
- Assisting in planning and executing quality control programs
- Assist in the inventory management and on-going maintenance of hotel operating equipment and other assets
- Responds to the results of the consumer audits and ensures that the relevant changes are implemented
- Ensures that Food & Beverage employees work in a supportive and flexible manner with other departments, in a spirit of “we work through Teams”
- Handles all guests and internal guest complaints and inquiries in a courteous and efficient manner following through to make sure problems are resolved satisfactorily
- Conducting in-house training for the staff
- Assist to liaise with the kitchen & beverage department on daily operations and quality control if appropriate
- Conduct daily pre-shift briefings to employees
- Responds to changes in the Food and Beverage function as dictated by the industry, company, and hotel Supports the implementation of The People philosophy, demonstrating and reinforcing The Values and Culture
Education
B Com - Computers
Andhra University
Intermediate - undefined
Goutham Jr College
undefined
Zphs High School Udithyal
Skills
- Maintain good guest relationships
- Possess well-developed conceptual, communication and creative skills
- Skill in exercising initiative, judgment, and decision making in solving problems and meeting organizational objectives Communicate openly with management and staff
- Coordination skills
- Store management
- Staff mentorship and training
- Inventory control
- Supplier relations
- Staff rota management
- Point Of Sale system operation
- Balance reconciliation
- Stocktakes management
- Engaging leadership style
- Brand management
- Promotional activity analysis
- Relationship management
- Wholesale marketing
- Brand positioning
Languages
English
Advanced
Timeline
Senior Manager in retail
SRR Leelaa UK LTD
01.2021 - Current
Asst Manager
Manpower Group
04.2019 - 01.2021
Placement Head
Society for training and development
04.2017 - 01.2019
Restaurant Manager
Sodexo Food service
04.2014 - 04.2017
Team leader
The park
12.2012 - 03.2014
B Com - Computers
Andhra University
Intermediate - undefined
Goutham Jr College
undefined
Zphs High School Udithyal
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