Pragya Jhaver
Summary
Multi-faceted marketing intern with credentials in marketing and communications. Self-starter with deep understanding of brand identity and positioning. Possesses strong communication and problem solving skills. Committed manager with exceptional leadership, organisational skills and communication abilities leads high-performing cross-functional teams. Leads projects, company operations and business growth.
Overview
5
5
years of professional experience
1
1
Certification
Education
Bachelor of Arts - Business Management
Leeds Beckett University
Leeds, West Yorkshire /2020 - /2020
A-Levels -
Cobham Hall School
Cobham, Kent /2014 - /2020
Work history
Human Resources and Marketing Intern
London Basketball Association, LBA
London, LONDON
06.2023 - 09.2023
- Analysed market trends, consumer behaviour in the competitive work context and developed effective marketing strategies for promoting the association and events
- Conducted market research, identified target audiences, and evaluated the success of marketing campaigns
- Assisted the team with internal business operations;
- Enrolled new joiners into the company's system and removed leavers from the company's Human Resources Information software
- Sat in on meetings held to Develop robust data analytics and reporting tools for tracking key HR performance metrics
- Observed and shadowed the head of knowledge management, providing valuable insights into the internal processes involved in improving the departments communication systems.
- Monitored social media trends and suggested ways to capitalise on them.
- Liaised with internal clients in marketing to execute collateral creation projects.
Events manager
OFF TO WORK
London, LONDON
06.2022 - 09.2022
- Helped manage events in different hotels
- It was a customer facing role and this helped with my communication
- Spoke to people on a regular basis which also built my confidence.
- Designed event floorplans in alignment with budget and venue constraints.
- Planned and efficiently organised activities, details and timelines for large- and small-scale events.
- Worked closely in team of 8 to coordinate logistics of event set-up.
- Trained hospitality staff on current services and facilities, enabling helpful, knowledgeable customer care.
- Understood event timelines and coordinated staff to meet required deadlines.
- Upsold and cross-sold additional products and services to maximise event spending.
Retail Assistant
JD SPORTS
10.2020 - 01.2021
- Interacted with different customers everyday as I was worked on footwear which improved my experience working with customers
- Assisted customers with their queries
- Developed and attained exceptional communicative skills
- Displayed my skills to each customer whilst reflecting the views of my organisation, with my personal morals.
Sales Assistant
Urban Outfitters
12.2019 - 01.2020
- Arranged the stock rooms and organised various areas of the shop especially the sale houses
- Exceeded daily sales targets
- Regularly put myself forward to organise different areas of the shop floor
- Effectively assisted customers with their queries and arranged stock to the customers needs whilst constantly receiving positive feedback from management and customers.
Activities Assistant
Dementia Care Home
Kent, Kent
09.2018 - 10.2019
- Helped residents of the care home engage in art and crafts, bingo, and board games
- Received a ‘Dementia Friend' badge on completion of the work experience placement
- Skills used there - patience, understanding and having good listening and communication skills.
- Tailored activities to fit around residents' treatment programmes and daily routines to maintain care continuity.
Skills
- IT Skills:
- Proficient in Microsoft Word, PowerPoint, Excel, and Outlook
Certification
Hazard Analysis and Critical Control Points (HACCP) Critical Thinking Crisis Intervention
Communication
Associated Board of the Royal School of Music (ABRSM) Piano Grade 4 Certificate
Interests
Extra-Curricular Activities:
, Member of School Netball Team throughout my secondary education - Completed in 2019 Kent County Tournament
Member of School Swimming Team - Completed in 2018 at County level (Kent)
Additional Information
- ACHIEVEMENTS, IT SKILLS & EXTRA CURRICULAR ACTIVTIES Achievements: , LAMDA Bronze award (London Academy of Music & Dramatic Art) - issued Jun 2017. Verses, Prose, and Acting with a Merit The Duke of Edinburgh Bronze Award - issued in 2017.
Languages
English
Native
Timeline
Human Resources and Marketing Intern
London Basketball Association, LBA
06.2023 - 09.2023
Events manager
OFF TO WORK
06.2022 - 09.2022
Retail Assistant
JD SPORTS
10.2020 - 01.2021
Sales Assistant
Urban Outfitters
12.2019 - 01.2020
Activities Assistant
Dementia Care Home
09.2018 - 10.2019
Bachelor of Arts - Business Management
Leeds Beckett University
/2020 - /2020
A-Levels -
Cobham Hall School
/2014 - /2020
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