PRAGHAS RAU KRISHNAN
Summary
Accomplished Logistics & Purchasing Officer with extensive experience in logistics and supply chain management, specialising in import/export documentation and procurement operations. Proven track record in managing end-to-end logistics processes, including supplier negotiation and 3PL coordination, while ensuring ISO and audit compliance. Adept at using SAP and Oracle ERP systems for inventory control and financial documentation. Demonstrated ability to enhance operational efficiency and cost control across various roles within leading companies such as Polyplastics Asia Pacific, Quantium Solutions, UOB Bank & Citi Bank, UPS Supply Chain Solutions, and GDex Sdn Bhd HQ. Career goal: to leverage expertise in logistics management to drive strategic improvements in global supply chain operations.
Overview
12
12
years of professional experience
Work History
Logistics & Purchasing Officer
Polyplastics Asia Pacific Sdn Bhd
06.2025 - Current
- Manage end-to-end import/export documentation (K1, K2, K8, K9) in compliance with LMW and PCA regulations.
- Coordinate shipments, vessel BL, LCL/FCL bookings, ETA monitoring, and supplier negotiations.
- Handle purchasing, supplier sourcing, PO issuance, e-invoicing, and cost comparison with 3PLs such as Tiong Nam, Mitsui Soko, and TASCO.
- Reconcile stock balances between SAP and bonded warehouses in Shah Alam, JB, and Penang.
- Prepare payment vouchers, credit notes, and SST pricing documents.
- Support ISO documentation and compliance audits, ensuring audit readiness.
- Prepare periodic reports covering logistics KPIs and procurement performance.
- Daicel Group
Senior Customer Experience Advisor (Logistics Officer)
Quantium Solutions
10.2023 - 12.2024
- Oversaw import/export clearance, shipment scheduling, and last-mile delivery coordination.
- Liaised with freight forwarders, shipping lines, and internal teams to resolve logistics issues.
- Maintained ISO documentation and prepared management reports on logistics efficiency.
- SingPost Group
Senior Customer Service Executive (Technology & Retail Operations)
UOB Bank & Citi Bank
04.2023 - 09.2023
- Supported Citibank-to-UOB migration project and ensured client transition success.
- Handled inbound/outbound calls and emails, addressing customer issues and complaints.
- Conducted fraud detection analysis and maintained data confidentiality.
Hub Operations Assistant
UPS Supply Chain Solutions (M) Sdn Bhd
09.2022 - 04.2023
- Prepared customs invoices, airway bills, and managed package sorting.
- Ensured compliance for dangerous goods and coordinated with X-ray inspections.
- Handled COD and POD inquiries efficiently.
Customer Service Executive
GDex Sdn Bhd HQ
04.2014 - 08.2022
- Managed international shipping processes including K-documentation (K1-K9) and airway bills.
- Coordinated with freight forwarders, customs, and airlines to prevent shipment delays.
- Verified billing accuracy, supported ISO audits, and maintained documentation compliance.
- Improved operational efficiency and cost control in shipping and customs clearance.
- Petaling Jaya
Education
Master of Business Administration - Master Executive Business Administration
Cybernetics International Technology College
Selangor2026
Diploma in Business Management Executive -
Cybernetics International Technology
01.2020
Sijil Pelajaran Malaysia (SPM) -
SMK Dato Mansor
01.2012
Skills
- Logistics & Supply Chain Management
- Procurement & Purchasing Operations
- Import/Export Documentation
- ISO & Audit Compliance
- SAP
- Oracle ERP Systems
- Inventory Control
- Supplier Negotiation
- 3PL Coordination
- Financial Documentation
- Microsoft Excel
Accomplishments
- Streamlined warehouse-SAP reconciliation, improving reporting speed and accuracy.
- Achieved 100% on-time import delivery from Japan and Taiwan with cost efficiency.
- Zero discrepancies reported in ISO and LMW audits.
- Ensured no missed issuance of iRen & SST invoices.
- Achieved 100% on-time vendor invoice monitoring.
- Received positive external stakeholder feedback for communication & problem-solving.
- Supported warehouse feasibility survey with 6 logistics providers.
Custom Section
- SAP ERP
- Oracle ERP
- Microsoft Excel (Pivot / VLOOKUP)
- IBM Notes
- Outlook
Websites, Portfolios and Profiles
linkedin.com/in/praghas-rau-krishnan-bb8a75178
Languages
English
Intermediate
B1
Tamil
Intermediate
B1
Malay
Intermediate
B1
Telugu
Intermediate
B1
Interests
- Reading & self-development
- Fitness / gym
- Travelling
- Technology & business trends
Timeline
Logistics & Purchasing Officer
Polyplastics Asia Pacific Sdn Bhd
06.2025 - Current
Senior Customer Experience Advisor (Logistics Officer)
Quantium Solutions
10.2023 - 12.2024
Senior Customer Service Executive (Technology & Retail Operations)
UOB Bank & Citi Bank
04.2023 - 09.2023
Hub Operations Assistant
UPS Supply Chain Solutions (M) Sdn Bhd
09.2022 - 04.2023
Customer Service Executive
GDex Sdn Bhd HQ
04.2014 - 08.2022
Master of Business Administration - Master Executive Business Administration
Cybernetics International Technology College
Diploma in Business Management Executive -
Cybernetics International Technology
Sijil Pelajaran Malaysia (SPM) -
SMK Dato Mansor