Prafulla Koirala

• Trained staff on product knowledge, resulted in better customer interactions..
• Resolved customer complaints promptly to maintain high service standards.
• Minimised downtime with proactive equipment maintenance checks.
• Optimised shift schedules to improve operational efficiency.
• Managed inventory control, reduced wastage.
• Worked closely with management to manage staff levels and allocate resources for production plans.

• Maintained clean, organised workspace to increase efficiency in repair tasks.
• Kept accurate records of all work performed during each service visit.
• Managed inventory of mechanical tools and parts; facilitated smooth workflow.
• Participated regularly in training programmes to stay updated on latest automobile technologies.

• Study of workflow that takes place within the hangar.

• Workshop division activities on fleet of aircrafts.

i. ATR-42 aircraft ii. ATR-72 aircraft

• Attended regular training, keeping on top of new regulations and technologies.

• Recorded all maintenance performance in aircraft logbooks and completed other paperwork requirements as needed.