pradeepa senthilkumar
LONDON,Please select
Summary
Offering strong interpersonal skills and commitment to customer satisfaction. Knowledgeable about maintaining inventory, handling transactions, and providing exceptional service. Ready to use and develop communication, teamwork, and problem-solving.
Friendly and approachable, with exceptional communication and customer service skills, complemented by proven ability to handle transactions and manage stock. Known for creating positive shopping experiences and assisting customers with product information. Eager to contribute to success and growth of role.
Overview
2
2
years of professional experience
Work history
Barista
Crust and Coffee
South Wimbledon, Merton
2024.05 - 2024.07
- Ensured customer satisfaction by providing top-quality coffee and beverages.
- Maintained cleanliness of the café area whilst preparing orders.
- Exhibited knowledge of various coffee blends for enhanced customer experience.
- Provided a welcoming atmosphere to customers, promoting return visits.
- Managed high volume orders during peak hours maintaining quality of service.
Sales assistant
Trends
Koramgala, Bangalore
2023.06 - 2024.09
- Improved customer service by efficiently handling queries and complaints.
- Assisted customers with product selection for optimal satisfaction.
- Fostered a welcoming store environment by maintaining clean and well-organised displays.
- Offered personalised shopping advice to enhance customer experiences.
- Monitored trends in consumer behaviour with keen attention to detail.
- Maintained knowledge of products and features to provide recommendations to customers.
HR intern
TUTELAR
Chennai, Chennai
2022.07 - 2022.08
- Enhanced employee morale by organising team-building exercises.
- Developed efficient recruitment strategies for improved hiring process.
- Improved HR database with diligent data entry and management.
- Conducted employee satisfaction surveys to identify areas of improvement.
- Maintained confidentiality of sensitive information; upheld company's privacy policy.
- Handled routine administrative tasks; maintained organised work environment.
Education
Master of Business Administration - Business
University of Roehampton
London 2024.01 -
Bachelor of Arts - Business
DR.G.R.Damodaran college of science
Coimbatore,Tamil Nadu 2022.06 - 2023.05
Skills
- Confident communicator
- Customer Service
- Attention to Detail
- Shortlisting
- Empathetic communication
- Team player
- Health and Safety Compliance
- Multitasking
- Food preparation
- Order processing
Timeline
Barista
Crust and Coffee
2024.05 - 2024.07
Master of Business Administration - Business
University of Roehampton
2024.01 -
Sales assistant
Trends
2023.06 - 2024.09
HR intern
TUTELAR
2022.07 - 2022.08
Bachelor of Arts - Business
DR.G.R.Damodaran college of science
2022.06 - 2023.05