Summary
Overview
Work history
Education
Skills
Timeline
Generic

pradeepa senthilkumar

LONDON,Please select

Summary

Offering strong interpersonal skills and commitment to customer satisfaction. Knowledgeable about maintaining inventory, handling transactions, and providing exceptional service. Ready to use and develop communication, teamwork, and problem-solving.


Friendly and approachable, with exceptional communication and customer service skills, complemented by proven ability to handle transactions and manage stock. Known for creating positive shopping experiences and assisting customers with product information. Eager to contribute to success and growth of role.

Overview

2
2
years of professional experience

Work history

Barista

Crust and Coffee
South Wimbledon, Merton
05.2024 - 07.2024
  • Ensured customer satisfaction by providing top-quality coffee and beverages.
  • Maintained cleanliness of the café area whilst preparing orders.
  • Exhibited knowledge of various coffee blends for enhanced customer experience.
  • Provided a welcoming atmosphere to customers, promoting return visits.
  • Managed high volume orders during peak hours maintaining quality of service.

Sales assistant

Trends
Koramgala, Bangalore
06.2023 - 09.2024
  • Improved customer service by efficiently handling queries and complaints.
  • Assisted customers with product selection for optimal satisfaction.
  • Fostered a welcoming store environment by maintaining clean and well-organised displays.
  • Offered personalised shopping advice to enhance customer experiences.
  • Monitored trends in consumer behaviour with keen attention to detail.
  • Maintained knowledge of products and features to provide recommendations to customers.

HR intern

TUTELAR
Chennai, Chennai
07.2022 - 08.2022
  • Enhanced employee morale by organising team-building exercises.
  • Developed efficient recruitment strategies for improved hiring process.
  • Improved HR database with diligent data entry and management.
  • Conducted employee satisfaction surveys to identify areas of improvement.
  • Maintained confidentiality of sensitive information; upheld company's privacy policy.
  • Handled routine administrative tasks; maintained organised work environment.

Education

Master of Business Administration - Business

University of Roehampton
London
01.2024 -

Bachelor of Arts - Business

DR.G.R.Damodaran college of science
Coimbatore,Tamil Nadu
06.2022 - 05.2023

Skills

  • Confident communicator
  • Customer Service
  • Attention to Detail
  • Shortlisting
  • Empathetic communication
  • Team player
  • Health and Safety Compliance
  • Multitasking
  • Food preparation
  • Order processing

Timeline

Barista

Crust and Coffee
05.2024 - 07.2024

Master of Business Administration - Business

University of Roehampton
01.2024 -

Sales assistant

Trends
06.2023 - 09.2024

HR intern

TUTELAR
07.2022 - 08.2022

Bachelor of Arts - Business

DR.G.R.Damodaran college of science
06.2022 - 05.2023
pradeepa senthilkumar